Robert Ruvalcaba Email & Phone Number

Fort Walton Beach, Florida, United States

Consults with users on devising network requirements, analyzing project proposals, resolving conflicts between users, recommending favorable networking approaches, and expanding network systems design.Coordinates the maintenance and modification of network systems and providing guidance and technical support for LAN/WAN technologies, IT securities and network systems.Executes Network Planning to manage growth and development by monitoring network performance, exploring performance improvement opportunities, and identifying future capacity needs.Monitors and evaluates network performance, reliability and scalability; troubleshooting and resolving network and security problems.

Warner Robins, Georgia, United States

• Designed, configured, installed, and maintained networks and systems, switches, wireless LAN controllers, wireless access points, and other equipment devices• Troubleshot malfunctioning network hardware and software applications, telephones and security systems to resolve operational issues and restore services• Configured and maintained Cisco Wireless LAN Controllers, Ruckus/Brocade systems,and other network-based security appliances used to secure access to vital business applications• Assisted in the design and administration of multi-server environments including IP address schemes, DNS, DHCP, etc. using HP Network Administration (HPNA) tools, Infoblox IP Scheme Manager, and Great Bay Endpoint Security tools• Installed switches and troubleshot links from distribution switches from a dynamic layer two network• Used Action Request System (Remedy) to create, monitor, track and ensure remediation of all network and systems related issues throughout AOR

Warner Robins

• Consultant on network infrastructure and operational solutions tailored to meet the customer’s needs• Installed, programmed and hardened deployed Cisco Nexus 7K, 5k and 3800 Series switching equipment, as well as Identity Services Engine and Cisco Prime• Advised on best practices for improving operational processes within the IT Service Management (ITSM) Framework• Advised on system efficiency optimization activities such as upgrades, performance tuning and system audit tasks• Configured network hardware and software products in accordance with STIG baselines across multiple secure enclaves• Trusted advisor to the customer and fielding team• Advocate of the customer’s infrastructure needs and a proponent of safety

Robins Afb, Ga

• Designed, configured, installed, and maintained networks and systems, switches, wirelessLAN controllers, wireless access points, and other equipment devices• Troubleshot malfunctioning network hardware and software applications, telephones andsecurity systems to resolve operational issues and restore services• Configured and maintained Cisco Wireless LAN Controllers, Ruckus/Brocade systems,and other network-based security appliances used to secure access to vital businessapplications• Assisted in the design and administration of multi-server environments including IPaddress schemes, DNS, DHCP, etc. using HP Network Administration (HPNA) tools,Infoblox IP Scheme Manager, and Great Bay Endpoint Security tools• Installed switches and troubleshot links from distribution switches from a dynamic layertwo network• Used Action Request System (Remedy) to create, monitor, track and ensure remediationof all network and systems related issues throughout AOR

Warner Robins, Georgia

• Design, configure, install, and maintain networks and systems, routers andswitches, firewalls, and other equipment devices• Analyze and evaluate RPA SOC networking requirements; design anddevelopment of network topologies to include hardware selection, heating/coolingrequirement determination, power requirement determination, disasterbackup/recovery planning• Provide guidance, information, and recommendations regarding RPA SOCnetwork configurations and installations; Perform system design and analysis,provide supporting documentation• Conduct reviews of new technologies, methodologies, and processes to ensurethe RPA SOC network infrastructure meets current and future needs• Review and redline RPA SOC network infrastructure diagrams; work with serverstructure and design, configuration design, design of server room and floor layoutand drawing, rack and aisle layout and drawings

Shaw Afb, South Carolina

• Installs, configures, maintains and repairs network infrastructure and application components.• Provides direction, information, and recommendations regarding network infrastructure best-practices.• Configures and maintains TACLANE encryptors to support classified network enclaves• Performs as a POC for all LAN / WAN network infrastructure and technologies.• Assists in the setup and configuration of complex switching and routing environments.• Configured and maintained Cisco Firewalls, VPNs, IDS/IPS, Bluecoat Proxy systems and other network-based security appliances used to secure access to vital business applications.• Assists in the design and administration of multi-server environments including IP address schemes, DNS, DHCP, etc.• Monitors, controls and reports on system states including configuration, capacity, utilization, performance, and availability statistics.• Manages assigned projects to deliver services in accordance with established objectives.• Responds to inquiries from staff, administrators, service providers, site personnel and outside vendors to provide technical assistance and support• Oversees administration of network-related systems to ensure availability of services to authorized users.• Troubleshoots malfunctioning network hardware and software applications, telephones and security systems to resolve operational issues and restore services

Afghanistan

* Configure Cisco Switches and Routers for Deployment on all 3 Enclaves (NIPR/SIPR/CXI)* Troubleshoot problems on the Regional Command Southwest RC(SW) Network* Install Switches and Routers on new Sites* Troubleshoot links from Distribution Switches/Routers* Basic familiarity with TACLANE and secure tunnel technology* Monitor the RC(SW) Network for Outages and respond accordingly* Audit the RC(SW) Network on monthly basis and keep Network Diagrams up to date on all 3 Enclaves (NIPR/SIPR/CXI)* Update Solarwinds (Network Monitoring Tool) to reflect the Network accordingly* Apply security Strategic Technical Implementation Guide (STIG) patches while maintaining compliance on all three networks: Unclassified, SECRET and NATO-SECRET (Centrix) within the Area of Responsibility (AOR)* Action Request System (Remedy) to create, monitor, track and ensure remediation of all network and systems related issues throughout the AOR* Proctor exams for both Pearson Vue and Prometric in accordance with established industry standards

Columbia, South Carolina Area

* Perform satellite, cable and television installations and service work in strict accordance with DISHNetwork and BSS guidelines* Perform television, stereo and cable runs/installations within personal residences* Participate in all training and demonstrate proficiency in training subject; participate in retraining, as required* Communicate with Supervisors in accordance with instructions; Maintain contact throughout the work day via cell phone; report at end of shift; communicate with Dispatch in accordance with instructions; promptly report all problems to Supervisors* Provide the highest quality customer education at time of installation* Troubleshoot installation and maintenance problems* Complete all installation paperwork and contracts in accordance with instructions* Participate in all safety training and comply with safety policies, including proper use of personalprotective equipment* Use proper equipment and parts in accordance with work orders* Perform all work in compliance with company quality standards* Respond to and resolve customer complaints* Comply with all quality control processes

Kandahar, Afghanistan

* Supervised and conducted the installation, configuration, operation, repair, maintenance, troubleshooting, and diagnosis of Windows and network hardware, software, and peripheral equipment for thousands of systems over multiple networks * Added workstations to the domain during new installations and in support of daily dynamic changes to the network infrastructure * Create and manage user accounts and mailboxes utilizing Exchange 2007 and 2010 Admin Tools* Remote installation of user-end software and patches using remote desktop software* Implement Data Spillage Recovery and Remediation policy and procedures over classified networks, mitigating Negligent Discharge of Classified Information* Action Request System (Remedy) to create, monitor, track and ensure remediation of all network and systems related issues throughout AOR* Utilize Active Directory and other network administration tools for user and computer accounts, tracking and mitigating network security violations and monitoring overall stability

Bagram, Afghanistan

* Serve as the primary operator and maintainer of SECRET-level videoteleconferencing in support of continuing Army operations. Ensure thatall equipment, to include monitors, speakers and IP-based videoconfigurations is operable* Serve as the alternate Network Administrator for a dynamic networkenvironment at a forward-deployed location in support of Armyoperations. Tasks include configuring and monitoring CISCO routers,monitoring network outages, and providing alternative solutions tonetwork outages

Ft. Polk, La And Various Other Posts

Communications

Bachelor’S Degree, Information Technology

Education record