Robyn Smith Email & Phone Number

I work as a 3rd party logistics associate that assists clients with merchandise/products that needs to be shipped. This includes scheduling pickups, tracking shipping, and making sure everything runs smoothly and efficiently.

United States

Personally requested by the Senior Leadership of the Apostolic Bible Institute to oversee a dorm of 15+ females.Responsible for the facility management, including spot checks, equipment repairs, custodial services, vendor engagement and management, inventory management, and purchasing.Spearhead the development and deployment of events for the residents of.

Opened and closed cash registers by counting money, separating charge slips and balancing drawers.Maintained up-to-date knowledge of store merchandise and policies. Engaged customers in friendly, professional dialogue to determine needs. Ticketed, arranged and displayed merchandise to promote sales.Sold various products by explaining unique features and.

Canton, Ohio, United States

Selected by the Management Team of the branch to serve as a concierge banker responsible for providing direct, in-person support to walk-in customers.Held responsibility for the retention and growth of consumer and business customer relationships.Supported the Management Team in the development and meticulous oversight of key financial reporting.

Canton, Ohio, United States

Provide exceptional customer service to a large, diverse body of clientele,while ensuring a unique customer experience.Implement strategic sales models in collaboration with the Store LeadershipTeam.Ensure daily operations are in alignment with the company mission.Collaborate with the Store Leadership on translating key performanceindicators, while.

Canton, Ohio Area

Provide astute headship to a team of 3 high-performing personnel.Implemented strategic sales models that drove sales revenue up 2.5% for the Home Department.Ensure daily operations are in alignment with the company mission.Collaborate with the Senior Leadership on translating key performance indicators for the department, while ensuring all goals are met.

Cleveland/Akron, Ohio Area

Excelled in a 90-day pilot as a key member of a retention only team.Drove retention rates for existing clients up by 30%.Managed escalated accounts, providing excellent customer service, while demonstrating impeccable conflict resolution skills.Reviewed claims with customers, ensuring accuracy and reducing closing times for accepted claims.Researched.

Greater Minneapolis-St. Paul Area

Collaborated with the Management Team on the creation and execution of all Collections Campaigns.Provided expert customer service to clients with delinquent accounts.Managed the training and development of new-hires.Supervised a diverse team of personnel.Oversaw the effective and efficient management of a high volume of incoming calls for multiple cities.

Canton, Ohio Area

Processed payments for clients, while demonstrating superior customer service.Demonstrated excellent time management while scheduling all meetings on behalf of the agent.Process quotes for auto or home insurance.Conducted telemarketing, driving lead generation for a growing location.