Robyn Smith Email & Phone Number

Canton, Oh, Us

I work as a 3rd party logistics associate that assists clients with merchandise/products that needs to be shipped. This includes scheduling pickups, tracking shipping, and making sure everything runs smoothly and efficiently.

United States

Personally requested by the Senior Leadership of the Apostolic Bible Institute to oversee a dorm of 15+ females.Responsible for the facility management, including spot checks, equipment repairs, custodial services, vendor engagement and management, inventory management, and purchasing.Spearhead the development and deployment of events for the residents of the dorm that promotes a culture of inclusion.Ensure that the residents are meeting their daily objectives and requirements as… Show more Personally requested by the Senior Leadership of the Apostolic Bible Institute to oversee a dorm of 15+ females.Responsible for the facility management, including spot checks, equipment repairs, custodial services, vendor engagement and management, inventory management, and purchasing.Spearhead the development and deployment of events for the residents of the dorm that promotes a culture of inclusion.Ensure that the residents are meeting their daily objectives and requirements as members of the student body of the bible college.Volunteer time and service to the church of the bible college, leading children services and events.Manage the administrative services of the facility pertaining to the residents throughout their housing at the facility. Show less

Opened and closed cash registers by counting money, separating charge slips and balancing drawers.Maintained up-to-date knowledge of store merchandise and policies. Engaged customers in friendly, professional dialogue to determine needs. Ticketed, arranged and displayed merchandise to promote sales.Sold various products by explaining unique features and educating customers on proper application or usage.Increased purchase amounts by cross-selling with similar products… Show more Opened and closed cash registers by counting money, separating charge slips and balancing drawers.Maintained up-to-date knowledge of store merchandise and policies. Engaged customers in friendly, professional dialogue to determine needs. Ticketed, arranged and displayed merchandise to promote sales.Sold various products by explaining unique features and educating customers on proper application or usage.Increased purchase amounts by cross-selling with similar products. Handled customer complaints in a professional manner. Show less

Canton, Ohio, United States

Selected by the Management Team of the branch to serve as a concierge banker responsible for providing direct, in-person support to walk-in customers.Held responsibility for the retention and growth of consumer and business customer relationships.Supported the Management Team in the development and meticulous oversight of key financial reporting activities, ensuring accuracy and timeliness of all financial reporting.Proactively identified customers' financial goals and needs, while… Show more Selected by the Management Team of the branch to serve as a concierge banker responsible for providing direct, in-person support to walk-in customers.Held responsibility for the retention and growth of consumer and business customer relationships.Supported the Management Team in the development and meticulous oversight of key financial reporting activities, ensuring accuracy and timeliness of all financial reporting.Proactively identified customers' financial goals and needs, while recommending appropriate deposit and individually-curated banking products and services.Processed customer transactions accurately and efficiently, while delivering exceptional customer service that resulted in increased customer retention and acquisition.Demonstrated high-proficiency in both understanding and educating customers on consumer deposit products.Adhered to all operational, security, risk and regulatory policies and procedures.Executed expert conflict resolution skills in the management and oversight of customer complaints and discrepancies.Left this position only due to a personal request from the Senior Leadership of Apostolic Bible Institute to fill a critical role as their Female's Dorm Supervisor. Show less

Canton, Ohio, United States

Provide exceptional customer service to a large, diverse body of clientele,while ensuring a unique customer experience.Implement strategic sales models in collaboration with the Store LeadershipTeam.Ensure daily operations are in alignment with the company mission.Collaborate with the Store Leadership on translating key performanceindicators, while ensuring all sales goals are met or exceeded.Organize and execute in-store events as directed by Store… Show more Provide exceptional customer service to a large, diverse body of clientele,while ensuring a unique customer experience.Implement strategic sales models in collaboration with the Store LeadershipTeam.Ensure daily operations are in alignment with the company mission.Collaborate with the Store Leadership on translating key performanceindicators, while ensuring all sales goals are met or exceeded.Organize and execute in-store events as directed by Store Leadership.Ensure that the Floor is highly organized, enhancing the visibility andshowcasing of the products.Produce repeat customers through excellent communication andpresentation. Show less

Canton, Ohio Area

Provide astute headship to a team of 3 high-performing personnel.Implemented strategic sales models that drove sales revenue up 2.5% for the Home Department.Ensure daily operations are in alignment with the company mission.Collaborate with the Senior Leadership on translating key performance indicators for the department, while ensuring all goals are met on-time and within budget.Organize and execute in-store and out-of-store events.Ensure that the Home Department is highly… Show more Provide astute headship to a team of 3 high-performing personnel.Implemented strategic sales models that drove sales revenue up 2.5% for the Home Department.Ensure daily operations are in alignment with the company mission.Collaborate with the Senior Leadership on translating key performance indicators for the department, while ensuring all goals are met on-time and within budget.Organize and execute in-store and out-of-store events.Ensure that the Home Department is highly organized, enhancing the visibility and showcasing of the department.Produce repeat customers through excellent customer service. Show less

Cleveland/Akron, Ohio Area

Excelled in a 90-day pilot as a key member of a retention only team.Drove retention rates for existing clients up by 30%.Managed escalated accounts, providing excellent customer service, while demonstrating impeccable conflict resolution skills.Reviewed claims with customers, ensuring accuracy and reducing closing times for accepted claims.Researched medical records.Conducted training and development for new-hires.Worked with specialized accounts.

Greater Minneapolis-St. Paul Area

Collaborated with the Management Team on the creation and execution of all Collections Campaigns.Provided expert customer service to clients with delinquent accounts.Managed the training and development of new-hires.Supervised a diverse team of personnel.Oversaw the effective and efficient management of a high volume of incoming calls for multiple cities and databases.Help customers understand their utility invoices and process payments.

Canton, Ohio Area

Processed payments for clients, while demonstrating superior customer service.Demonstrated excellent time management while scheduling all meetings on behalf of the agent.Process quotes for auto or home insurance.Conducted telemarketing, driving lead generation for a growing location.