Robyn Miller Email & Phone Number

San Francisco, California, United States

San Francisco, California, United States

As Administrative Manager II, I provide a variety of administrative support to the Justice Services Division Director, Program Managers and Direct Service staff including:• Compilation of program related expenditures for funder reporting.• Assistance with program supply ordering, expense tracking, budgeting and on-boarding of new staff.• Cross-training staff towards problem solving with a collaborative approach.• Client Triage using CIRCE a Salesforce based EHR System and data management.

-Provided Administrative support and database management to the maintenence team and bookkeeper.-Communicated daily with property owners and tenants to coordinate property preparation and maintenence services in a timely manner.-Built relationships with local contractors and vendors for seamless facilitation of services.

Alameda County, California, United States

Provided a variety of administrative support to the Justice Services Division Director, Program Managers and Direct Service staff including:• Coordination of office and case management space for new Justice Service Programs in Alameda County. • Compiled program related expenditures monthly for funder reporting.• Assisted with program supply ordering, expense tracking, budgeting and on-boarding of new staff.• Cross-trained and coached staff towards problem solving with a collaborative approach.• Supported program data entry requirements using CIRCE a Salesforce based EHR System.• Started an administrative team to further support CORE (Center on Reentry Excellence) and other Justice Service Division Programs.

Coordinated office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.Provided real-time scheduling support by booking appointments and preventing conflicts.Screened phone calls and routed callers to the appropriate party.Generated reports, transcribe minutes from meetings, create presentations, and conduct research.Greeted and assisted visitors to the center.Maintained polite and professional communication via phone, e-mail, and mail.Anticipated the needs of others in order to ensure their seamless and positive experience.

Cleveland Heights, Ohio

As an active member of the Family to Family Team, I worked to establish cooperative relationships with families to assess need and develop service plans that help promote family stability, by advocating and providing linkage to resources to reduce the risk of child maltreatment. Facilitated Active Parenting Workshops

San Francisco Bay Area

Marketed the 30 Day Intensive Treatment program to prospective clients.Liased with clients and their families and outside providers for coordination of care.Assisted the Program Director in supporting the counseling staff to uphold the program structure.

San Francisco Bay Area

Designed and Implemented curriculum focused on Science, technology, engineering and math for youth in grades kindergarten through 1st grade. Designed and Implemented Theme based learning activities for 4th and 5th grade youth.Supervised program youth at school as well as at community sites.

Cleveland/Akron, Ohio Area

Developed activities that focused on an increase in Math and reading skills to support deliverables of the 21st Century Community Learning Centers grant for students grades 9-12.Created opportunities for social and emotional learning, including service learning projects and post-secondary option exploration. Collaborated with community partners and stakeholders to increase program capacity.Collected program statistics for monthly and quarterly reporting.

Mentored staff and assisted with documentation requirements of the State of Ohio Prevention Standards.Developed and implemented Prevention programming for youth and young adults, emphasizing the need to make healthy life choices, including drug resistance skills. Completed funding requests and oversaw completion of department quarterly outcomes reporting. Evaluated program policies and department record keeping practices to ensure compliance.

Developed and implemented Prevention programs for youth emphasizing the need to make healthy life choices, including substance abuse prevention while promoting the achievement of a positive self-image. Developed and implemented program evaluation activities in keeping with organization and funder requirements.

Cleveland Heights, Ohio

Assisted staff with a variety of service functions, including diagnostic assessment, psychosocial assessment, planning, monitoring, advocacy, and linkage.Assisted with basic administrative and clerical tasks related to the job including, filing, copying, etc.

Northeast Ohio

Traveled to various High Schools in Northeast Ohio and answered student questions about preparing for college. Promoted the importance of obtaining a college education while identifying financial aid options to underserved youth.

Pepper Pike, Ohio

Built relationships with prospective students over the phone or via email.

Pepper Pike, Ohio

Initiated and maintained personal contact with assigned incoming first year and or transfer students.Promoted the development of skills necessary for students of under represented backgrounds to succeed in college.

Pepper Pike, Ohio

Collaborated with other Orientation team advisors, along with the Director of Student Development, Leadership and Orientation to develop and implement all aspects of the Orientation program and Welcome Week.Oversaw assigned aspects of program planning, mentored OAs and new students

Pepper Pike, Ohio

Coordinated Mentor recruitment, selection, and training.Worked collaboratively with the Office of Multicultural Affairs staff and Student Affairs to implement activities of interest to first year students.

Cleveland/Akron, Ohio Area

Supported four executive assistants with the preparation of board meeting materials and mailings, entered data, screened phone calls to executive board.Assisted in the execution of special projects as needed.