Rocco Cuffari Email & Phone Number

Cleveland, OH, US

Gaithersburg, MD, US

• Created Secure AI Chatbot solution using Azure OpenAI and AI Search.
• Authored deployment guides and customer workshops.
• Defined AI use cases for NIST compliant organizations.
• Conduct Azure-centric workshops on Governance, Compliance, Responsible AI, Identity,Roles, Security, Backup and Disaster Recovery
• Led cybersecurity architecture for large-scale projects, integrating Microsoft Sentinel forimproved SIEM/SOAR, compliance, and security.
• Spearhead AI initiative using customer's proprietary data, enhancing decision-makingwith Azure's Responsible AI and data security principles.

Iowa City, Iowa, US

Irvine, California, US

• Provide Microsoft-centric Pre Sales support for national sales team
• Proactively scopes the technical solution required to address customer requirements
• Secures input from all necessary solution stakeholders within the customer.
• Works directly with customers' technical staff to ensure a deal’s “technical close.”
• Meets assigned targets for profitable sales growth in assigned product lines, nationally.
• Coordinates closely with internal sales, sales support, and service resources to alignsolution design with customers’ business requirements.

Washington, D.C., US

• Fine-tuning of Exchange 2016 On-Premise Server Architecture
• Global Implementation of Exchange 2016 environment (DV/QA/Production)
• Senior Level Exchange resource for project tasks (documentation, implementation, etc)
• Lead mail migration team for migration of 6,000+ mailboxes from Notes to Exchange
• Define, Document & Implement Role Based Access Control for Exchange
• Define, Document & Implement Exchange Audit Logging Requirements

• Arrangements for Hip Hop, R&B, Dance
• End-to End production of Hip Hop albums for several artists
• Engineer for large Analog to Digital conversions
• Assistant Engineer
• ASCAP Publishing

• Manages a team of eight IT consultants with a wide range of skill sets
• Leads a Managed Services service desk adhering to SLAs
• Architects solutions for full-Cloud and hybrid-Cloud migrations and implementations
• Maintains Microsoft partnership for several competencies
• Identifies pain points and needs of organizations of all sizes across many industries
• Functions as a Solutions Architect and Sr. Microsoft Consultant

Richfield, Ohio, US

• Function as a Sr. Infrastructure Consultant – 35%
• Scopes simple or semi-complex projects based on business requirements
• Creates simple or semi-complex Statements of Work (MS Services Specific)
• Leads semi-complex projects to completion on time and on budget
• Leads teams for deployment activities to meet deliverables (MS Services Specific)
• Works as Sr. Microsoft Technology Engineer levelPre-Sales Subject Matter Expertise (SME) – 30%

Functioned as the Team Lead and Supervisor in a volatile environmentGuided six senior level engineers in restoring backups to hundreds of enterprise level servers.Coordinated with the server and network teams within PNC, along with the integrators Dell, EMC, and Microsoft to restore hundreds of virtual servers.Designed and maintained three shift scheduled.

US

Serve as Project Manager and Technical Lead on Windows 7 “zero touch” Roll-out ProjectServe as Project Manager and Technical Lead on System Center Implementation ProjectServe as Technical Lead on Field GIS Project.Work with Assistant Commissioner’s staff to ensure Security Audit ComplianceDesign, document and implement Division of Water’s end-user Security.

Bielefeld, DE

@ First Merit BankWork with client’s existing I.T. staff to tailor their standard desktop image to their users idealwork environment.Plan, design and implement corporate desktop imaging process.Manage recourses such as other support staff, time and equipment.Support First Merit’s executive staff and their highly secure “real time” connection to theDIJA and.

Cleveland, OH, US

Client: AlcoaEnterprise wide deployment of Windows 2000 Server and WorkstationComplete ISO safety training and continuing to practice safety procedures at all times.Support legacy systems using touch screen and hi-temp barcode scanning peripherals.Desktop and laptop lease tracking and organization.Installation and troubleshooting of Cisco routers, switches.

IT Support for 100 end users.Plan and design rollout of desktop and mobile computers including operating systems andvarious custom applications.Comply with the FDA’s document storage, procedures and requirements.

Support large sales force both in the US and abroad.Frequent use of remote-control applications for end-user support.

Menlo Park, CA, US

Answer up to 100 help desk calls per-day with a referral percentage of under forty percent.Provide phone support for end users in the United States, Europe and the Middle East

Technical Writing Certification

Professional Communications Certification

Computer Networking

Education record

Education record