Carlos Rocha

Carlos Rocha Email and Phone Number

|Head of Management and Projects | Helping people through agile methods and technology. @ Atomos Official
Carlos Rocha's Location
Florianópolis, Santa Catarina, Brazil, Brazil
About Carlos Rocha

As a seasoned Product Manager specializing in Integration platforms, I am dedicated to driving seamless and efficient solutions that empower businesses to thrive in today's dynamic digital landscape. With a proven track record of successful product launches and a deep understanding of integration technologies, I bring a unique blend of technical expertise and strategic vision to the table with a humanized touch.

Carlos Rocha's Current Company Details
Atomos Official

Atomos Official

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|Head of Management and Projects | Helping people through agile methods and technology.
Carlos Rocha Work Experience Details
  • Atomos Official
    Head De Gestão E Projetos
    Atomos Official Oct 2024 - Present
    Rio De Janeiro, Rio De Janeiro, Brazil
    - Define business strategies and projects aligned with the company's objectives- Manage the project portfolio, prioritizing high-value initiatives- Approve and monitor the execution of projects, controlling deadlines, budgets and risks- Coordinate the implementation of management methodologies (e.g.: Agile, PMI)- Develop management and continuous improvement policies- Align business strategy with functional areas through Management and Project Analysts- Ensure effective communication between management and areas, ensuring that guidelines are complied with and innovative- Monitor KPIs, goals and objectives with the areas, ensuring performance and strategic alignment
  • Atomos Official
    Project Manager
    Atomos Official Apr 2024 - Oct 2024
    Rio De Janeiro, Brazil
    Experienced in overseeing end-to-end project lifecycles, I excel in the fast-paced gambling and gaming industry. With a focus on building and leading high-performing project teams, I am committed to delivering successful outcomes. Let's connect to explore opportunities for collaboration and driving project excellence in this dynamic industry.
  • Atomos Official
    Product Manager
    Atomos Official Jan 2024 - Apr 2024
    Rio De Janeiro, Brazil
    Experienced in driving product strategies from concept to launch, I thrive in the fast-paced gambling and gaming industry. Skilled in building high-performing product teams and fostering a culture of innovation, I bring a relentless commitment to delivering outstanding user experiences. Let's connect to explore opportunities for collaboration and driving product innovation in this dynamic industry.
  • Digibee
    Product Manager
    Digibee Sep 2022 - Jan 2024
    Florianópolis, Santa Catarina, Brazil
    As the Product Manager in an Integration Platform, entrusted with the oversight of the Cloud Platform and Cloud Operations journeys within the enterprise Integration Platform as a Service (iPaaS), I've played a pivotal role in steering these critical domains through a phase of dynamic growth and innovation.Building on this foundation, my responsibilities have evolved to include leadership of the Mission Critical Application Team. In this expanded role, I am tasked with developing the core components of our platform, with a specific focus on enhancing the overall developer experience. Simultaneously, I'm spearheading the evolution of the connectivity journey for our customers, exploring modern options that not only improve the overall experience but also pave the way for entering new markets trough the Connectivity Team.Some of practices and way of work:- Continuous discovery habits to product evolution sustainability;- Team Topologies to reduce friction and misalignment between strategic and operational levels;- CloudOps- Metrics DevelopmentIn the dynamic and challenging growth company routine, some of the activities are:- Product direction driven by outcomes and OKRs;- Researching, consolidating and opportunities designing based on product discovery sessions;- Hypothesis testing, prioritization and getting buy-in of opportunities from stakeholders;- Create, maintenance and communication of product roadmap and release plan;- Agile management, team leadership driven to build high-performer and self-managed teams;- Success and impact of deliveries measured by qualitative and quantitative methods.
  • Beck Et Al. Serviços De Informática
    Product Manager
    Beck Et Al. Serviços De Informática May 2018 - Sep 2022
    Florianópolis, Santa Catarina, Brazil
    Help people and their businesses with technology - That's the goal and what is aimed.Agile, digital mindset, collaborative style and a lot of team spirit are the main characteristics of this current challenge. As a PO\PM, the work has been mapping the opportunities, and turning them into Digital Services or Products through PM strategies and supporting\guiding the team to achieve this as better as possible.From implementing or migrating to Office 365, supporting hosted services or managing\migrating it to the Cloud. A very adaptive routine where supporting and sharing knowledge are frequent challenges as helping the team to develop and incorporate demands as needed.
  • E-Core
    It Support Engineer
    E-Core Aug 2016 - Mar 2018
    Porto Alegre Area, Brazil
    Fully dedicated to the Atlassian partnership working in the Cloud team. The challenge was supporting and guide the Atlassian partners to explore the Agile solutions to speed up their business. A handler and collaborative support was the identity of the team, also working with a close interaction with the other global teams (APAC and NA). Confluence and JIRA (and similar solutions) were most of the demand as guidance for migration from on-prem to cloud.
  • Gerdau
    It Support Analyst
    Gerdau Sep 2014 - Aug 2016
    Porto Alegre Area, Brazil
    Support the organization with IT demands. From device managing and troubleshooting to digital transformation. Administrate the Infrastructure of the sites in the southern part of Brazil, which included the headquarters, branches, remote offices, and commercial points. Technical and Softskills were used to help Gerdau to deliver and produce steel across the globe.ACTIVITIES: • Implementation and coordination of infrastructure projects;• Preparation of control plans and performance measurement systems and resources computational aiming investigate anomalies and / or faults before they occur;• Coordination of group problem solving, using methodologies and tools such as MASP, PDCA, Pareto diagram, Ishikawa diagram;• Management and technical service called using ServiceDesk system (Problems and incidents); recorded time attendance - SLA;• Member of the regional team south of technical support of the Gerdau group projects S.A., participation in change of plans related to the Data Center• Minitab software licenses Coordinator with negotiating with outside vendor to all Gerdau units in Brazil, Mexico, India, Spain and U.S• Approval / virtualization and deployment of applications on MetaFrame (Citrix);• Creation / coordination and implementation of Desktop Virtualization projects at regional units using Citrix XenApp / XenDesktop tool• Monitoring of computer resources and electronic equipment - using the System Center Configuration Manager tool;• Second and third level support on Windows servers; maintenance routines servers and data storage; analysis of anomalies, patch execution / fix; creating workarounds to solve chronic emergency problems and indicationscorrection / improvement engineering;• Participation in overheads groups in order to identify cost reduction opportunities• Coordination and supervision of the endpoints updates of the South Region (RS, SC and PR);• Project lifecycle tracking using Microsoft Project tool, EPM.
  • Central Data Solutions
    System Administrator
    Central Data Solutions Nov 2012 - Mar 2014
    Perth, Australia
    · FUNCTION: IT Support ACTIVITIES: Internal user support services in IT. Visiting clients and network administration. Management, implementation and support operating systems, security and specific applications of the clients..
  • Department Of Environment And Conservation
    System Administrator
    Department Of Environment And Conservation Feb 2012 - Oct 2012
    Perth, Australia
    ​Manage the backend and endpoint devices of all DEC branches across Western Australia. Working with cloud solutions and assisting 38 locations to protect the environment and support visitors while visiting WA incredibly protected tourist spots.· FUNCTION: Systems Administrator (Managed Systems)· ACTIVITIES: Development of systems architectures (new or existent technologies). ICT refresh software or hardware renew. Support the security and access management. Management and support to the backup environment. Implement and support the SCCM 2012 system and assist on OEM project. Virtual network management, support and migration. Documentation environments and process \ procedures. The standard environment is windows, and the active directory. Management of around 4000 users and some service\resources accounts. The management of the Active directory was based in security, users and resources organization, policies, another OS integration and management the local and remote users (35 sites). Exchange management since creation of new account, moving mailbox, troubleshooting the messaging server, till migration between versions or servers.
  • Netlink Group
    System Administrator
    Netlink Group Apr 2011 - Oct 2011
    Perth, Australia
    Management of Microsoft environments (NT, 2000, 2003 and 2008) and Linux. Maintenance and management of firewalls and servers. Messaging, management and policy making backups and restores. Implementation and management of infrastructure related services portal, FTP and other projects related to IT. Documentation environments and process \ procedures. The standard environment of the clients are windows servers. Various environment with different needs but the active directory administration was based in security, users and resources organization, policies, another OS integration and management the local and remote users (depending on the client). Exchange management since creation of new account, moving mailbox, troubleshooting the messaging server, till migration between versions or servers.
  • It Recruitment Consultant At Wood Recruitment
    It Technician
    It Recruitment Consultant At Wood Recruitment Jan 2011 - Apr 2011
    Perth, Australia
    Management of Microsoft environments (NT, 2000,2003 and 2008) and Linux (Ubuntu, Red Hat). Maintenance and management of firewalls and servers, e-mail. Management and policy making backups and restores. Implementation and management of infrastructure related services portal, FTP and other projects related to IT. Documentation environments and process \ procedures. Assist users and sever issues related to Microsoft and Linux environments and general enquires.
  • Mr. It Solutions L.L.C.
    Computer Engineer Jr
    Mr. It Solutions L.L.C. Oct 2010 - Jan 2011
    Perth, Australia
    Management of Microsoft environments (NT, 2000,2003 and 2008) and Linux (Ubuntu, Red Hat). Maintenance and management of firewalls and servers, e-mail. Management and policy making backups and restores. Implementation and management of infrastructure related services portal, FTP and other projects related to IT. Documentation environments and process \ procedures. Assist users and sever issues related to Microsoft and Linux environments and general enquires.
  • Ibm
    It Technician
    Ibm Jan 2010 - Sep 2010
    Porto Alegre Area, Brazil
    · ACTIVITIES: responsible and required to possess a detailed operational knowledge of the processing requirements and system flow for all district application software systems (Microsoft Platforms). Monitoring the operations of all host computer systems and peripheral hardware. Assisting in providing for the security and confidentiality of the data maintained by Information Services. Documentation environments and process \ procedures. Assist users and sever issues related to Microsoft environments and general enquires.
  • E-Sales Soluções De Integração Ltda
    Network Administrator
    E-Sales Soluções De Integração Ltda Feb 2009 - Dec 2009
    Porto Alegre Area, Brazil
    FUNCTION: Network AdministratorActivities: Management of Microsoft environments (NT, 2000 and 2003) and Linux. Maintenance and management of firewalls and servers, e-mail. Management and policy making backups and restores. Implementation and management of infrastructure related services portal, FTP and other projects related to IT. Documentation environments and process \ procedures.
  • Grupo Processor
    Outsourcing
    Grupo Processor Nov 2005 - Nov 2008
    Porto Alegre Area, Brazil
    · FUNCTION: Network AdministratorActivities: Management of Microsoft environments (NT, 2000 and 2003). Management and policy making backups and restores (Using tools BackupExec and ArcServe). Implementation of routine, preventive maintenance, reporting on the environment and other various activities. Documentation environments and process \ procedures. Currently in the role of Rear performs audits Methodology Processor Max in environments where the CPU has management team of network, coverage on holiday with priority for customers with teams of network administration and participation in projects of infrastructure (TS, AD , Exchange, among others).
  • Vivo
    System Operator
    Vivo Oct 2002 - Jul 2005
    Porto Alegre Area, Brazil
    FUNCTION: System Operator ACTIVITIES: Management and policy making backups and restores in environments VMS, NT, Unix, using the Veritas Netbackup software (software for managing and monitoring of restores), management and tracking of daily processes performed in a production environment, through monitoring software such as the Unicenter TNG Workload (software for managing and monitoring processes) and Direct Connect for Sterling Commerce. software (File Transfer) support to internal users of the Company regarding the availability of various systems and networks used by them.

Carlos Rocha Skills

Operating Systems Windows Server Itil System Administration Technical Support Service Desk Network Administration Linux It Operations Network Security Office 365 Scrum Sap Sap Implementation Citrix Metaframe Ubuntu Negotiation Trading Customer Service It Hardware Support It Service Management It Audit It Governance Linux System Administration Pmp Microsoft Project Project Management Project Planning Voip Windows 7 Windows 8 Windows 10 Windows Home Server Confluence Jira Postgresql Splunk Oracle Enterprise Manager Customer Support Android Support Apple Software Citrix Xenapp

Frequently Asked Questions about Carlos Rocha

What company does Carlos Rocha work for?

Carlos Rocha works for Atomos Official

What is Carlos Rocha's role at the current company?

Carlos Rocha's current role is |Head of Management and Projects | Helping people through agile methods and technology..

What skills is Carlos Rocha known for?

Carlos Rocha has skills like Operating Systems, Windows Server, Itil, System Administration, Technical Support, Service Desk, Network Administration, Linux, It Operations, Network Security, Office 365, Scrum.

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