Rochelle Brown Email & Phone Number

Holmdel, New Jersey, Us

- Manage a multimillion-dollar base of major accounts across the U.S. with responsibilities to grow business and manage churn.- Develop strong professional relationships within the customer's senior and C-level leadership.- Conduct EBRs and proactive consultations to support the client's overall technology strategy.- Maximize the customer experience by identifying weaknesses and driving resolution through persistence and collaborative efforts across teams.

Tampa, Fl, Us

-Responsible for new business development in the Phoenix, AZ market.-Sourced active and passive candidates through marketing, social media, and referrals.-Negotiated and guided both candidates and clients through various stages including matching, salary and benefits discussion and through selection and offer acceptance.

Arlington, Virginia, Us

- Managed 500 accounts in Arizona and California. - Required extensive telecommunication knowledge including hosted IP, copper, cable, and fixed wireless technology solutions.- Turned under-performing account base to one with high monthly recurring revenue and unsurpassed retention rates.UNSI was acquired by GTT October 2014.

Carrollton, Texas, Us

- Responsible for the origination and growth of new business through various external contacts.- Excelled in both obtaining new business while consistently keeping churn at the lowest level in the region.Airband was acquired by UNSi May 2013.

Vancouver, Wa, Us

- Responsible for business-to-business sales of telecommunication solutions in the Phoenix, AZ market.- Consistent top performer in a position where leads were 100% self-generated. - Recognized for outstanding customer satisfaction.

- Developed a proprietary customer retention program for auto retailers aimed at increasing both the manufacturer monitored customer satisfaction scores and dealer profits.- Responsible for the vision, development, and implementation of all sales and marketing related activities as well as various operational items related to running a business.- Directed a sales team that grew the client base to 9-states including some of the largest Automotive Retailers across the United States.- Increased satisfaction scores and gross profits for 100% of our clients.