Employment Specialist in the Supportive Services for Veteran Families Program at Recovery Resource Council. Currently working to create a program from the ground up.

● Managed the internal database of Case Management clients’ sensitive information● Assisted with intakes, documentation collection, assessments, barrier removal and resources for clients. ● Streamline the reports to upper management of client interactions documentation from Case Managers using Microsoft Suite● Processing , tracking funds, and documentation of funds provided for client assistance for multiple CCFW programs● Coordinated quarterly client events for groups of 75 and more● Facilitated mock interviews, provided in kind donations, transportation assistance for clients● Collaborated on various projects with multiple departments within CCFW● Assisted the Field Education Supervisor with interns. Task Supervisor for UTA Interns in the Case Management Department● Recruited clients at community events held with the City of Fort Worth● Spearheaded the Christmas Angels and Christmas is For Kids program for 2018 in collaboration with When We Love to provide holiday gifts for Tarrant County families

● Provided customer service by evaluating needs, providing information on products, and resolving conflicts with positive outcomes.● Provided technical support to customers, including website layout, password resets and processing orders● Offered superior customer service and maximizing sales

● Developed and obtained principal approval on training, community outreach and initiation of Girl Scout Troop 1105. ● Provided services and programs to families that were informative, community-focused and family friendly. ● Regular training with Fort Worth Independent School District on retention and recruitment.● Data Entry 7500 KSPM, use of Microsoft Office products ● Supervised various volunteer groups from 5 to 15 people, ranging from middle school age and older. Recruited volunteers for various positions in the school and for the PTA.