Sales professional and leader of one of the highest producing teams in the company, every month. Consistently meet and exceed company goals. Manage, mentor, support, and train over 7000 consultants in person and online, while maintaining and exceeding personal goals. Establish goals and objectives while assigning tasks to team members. Guide direct reports to continuously improve their individual performance to achieve personal goals. Analyze data to provide insight on sales performance, while identifying opportunities for further growth. Build and deliver training materials to boost sales and individual knowledge. Deliver and provide exceptional customer service to over 6000 customers. Proven leader in Direct Sales with extensive experience inspiring others!2016 $1 Mil earner2016 500k Earner2014 6th Highest Producing Team in the Nation2014 Million Dollar Parliament Team Award2014 Top 10 Senior Director Teams2014 Incentive trip winner, 10th place overall2013 Achieved Senior Director March2013 Voted Most Inspiring Designer by my peers2013 6th Highest Producing Team in the Nation2013 Million Dollar Parliament Team Award2012 Achieved Director November2012 7th Highest Producing Team in the Nation2012 Balanced Business Award2012 Savvy Seller Award2012 7th Highest Producing Personally Sponsored Team in the Nation

Responsible for managing all delinquent accounts, while working independently from home.

Customer service orientated, highly effective collection specialist responsible for curing delinquency at all levels, specifically late stage. Contact members to arrange payments on all types of accounts, including but not limited to: overdrawn checking and savings accounts, auto loans, personal loans and lines of credit, real estate loans, boat loans, trailer loans, and credit cards. Additional duties included extensive skip tracing which resulted in a 90% successful member find, repossession analysis and referral to an agency, sold repossessed vehicle/boats/motorcycles and homes, charge off requests and collection, negotiation of alternative payment plans. Complete credit analysis of all delinquent member relationships. Trained and coach new collectors. Gather and process bankrupt loans. Reviewed and handled credit bureau disputes.Exceeded goals monthly by curing nearly all accts and maintaining an overall delinquency rate of .010.

Place purchase orders for a multitude of specialty items for Arizona, California, and Nevada customer base. Cultivated relationships with vendors, brokers, distributors, and co-workers using strong follow-up techniques. Effective negotiator with the ability to achieve positive outcomes that benefit the company and contribute to ongoing vendor/supplier relationships. Responsible for managing and monitoring each order to ensure accuracy and timeliness. Confirm pricing and update pricing for each specialty item as needed. Upload Stockyards/City Meat pricing weekly. Run daily buyer reports. Approve Next Day Gourmet pre-sold orders. Review and prepare equipment and supply pallets for return to respective vendor and/or distributor. Serve as backup for the E&S Buyer as needed. Assigned buyer to 18 product lines.

Customer service orientated, highly effective collection specialist responsible for curing delinquency at all levels, specifically late stage. Contact members to arrange payments on all types of accounts, including but not limited to: overdrawn checking and savings accounts, auto loans, personal loans and lines of credit, real estate loans, boat loans, trailer loans, and credit cards. Additional duties included skip tracing, repossession analysis and referral, charge off requests, negotiation of alternative payment plans, complete credit analysis of all delinquent member relationships, and train and coach new adjusters. Exceeded goals by 55%, curing 85% of the overall delinquency.

Late stage credit card collector, responsible for curing delinquency on accounts up to 230 days past due. Top performer monthly, exceeding goal by 200%. Light skip tracing. Review credit bureaus. Gather bankruptcy information, to ensure proper account handling. Educate, document, and assist fraud victims by routing calls to the appropriate departmentFDIC Closed this business, was laid off

Responsibilities included the collection of delinquent vehicle loan and lease accounts in a highly automated call environment. Top performer monthly, maintaining the highest number of payments collected. Submitted requests for payment deferrals to management. Educated customers regarding credit bureaus and repossessions.

Researched vehicle loan and lease accounts for payment errors or payment history discrepancies. Submitted correction requests for posting errors to the appropriate departments. Recommended credit bureau corrections as needed. Ordered and reviewed payment histories for accurateness. Ordered and reviewed contracts for discrepancies, making corrections as needed. Light skip tracing. Gathered bankruptcy information. Assisted the collections department by accepting call overflows.

Interim position after a layoffProcess and review tenant applications. Complete lease agreements upon approval and prepare for signatures. Organize resident events. Input data necessary for completion of weekly reports. Assist management during preparation and maintenance of each apartment. Enforce community policies for residents to ensure a safe living environment.

*Multiple positions and promotions*-Top 29 in the state for highest amount of new accounts opened-Top 100 for highest amount of new loans openedResponsible for processing large volumes of account adjustments for the city and state affiliates. Processed and approved wire transfers up to $500,000.00. Assisted team members with customer issues. Answer phones.Personal Banker Sales IV/Authorized OfficerSold a full range of bank products and services. Opened new checking accounts, savings accounts, and certificate of deposit accounts. Served as a liaison between lending centers for mortgage, personal and business loans. Awarded #1 personal banker district wide during quarter 2 of 1997 and maintained top 10 in the preceding quarters. Supervised the teller line. Balanced vaults and teller drawers. Ordered branch supplies, including cash shipments. Managed the branch on Saturdays for the duration of the position.Personal Banker Customer Service ISupervised the teller line. Organized teller referral programs and sales goals. Assisted customers. Redeemed bonds and coupons, ordered savings bonds for customers, requested foreign currency as needed, processed wire transfer requests, and assisted with cash balancing. Overrode teller transactions, which exceeded limits. Reviewed the customer insufficient funds report and submitted requests to pay specified checks.Personal Banker Customer Service IServed as a backup for the Personal Banker Sales and Branch Manager. Balanced customer checkbook registers. Assisted customers entering safe deposit boxes. Aggressively sold a full range of banking products and services, which met and exceeded goals. Licensed Notary Public September 1995.Senior TellerMaintained accountability of all transactions in a timely and accurate manner. Computed figures with speed and accuracy. Maintained accuracy of customer records. Referred clients to open new services and products.

Full time Teller. Completed customer transaction in an accurate and timely manner. Assisted customer entry into the safe deposit boxes.

Part Time position maintaining accountability of all transactions in an accurate and timely manner. Accepted deposits and withdrawals for encashment.