Sr Quality Assurance Engineer
CurrentResponsible for the software quality of a cloud based Mass Notification System where I am part of a team focused on the Public Safety and SLED sectors (formerly part of the Voice calling platform team). I also hold an unconventional Agile Methodology dual role as Scrum Master for this team as well.Details:• Senior Quality Engineer and Scrum Master of the Public Safety/SLED engineering team.• I have managed scrum team sprints and quarterly Program Increments in the AgileCraft software system as both a SCRUM Master (SM) as well as a Release Train Engineer (RTE) role.• Lead quality efforts on CI/CD Pipeline.• Work closely with the product owners to ensure the highest ranking business initiatives are achieved.• Coordinate efforts with Agile engineering teams around the world. • Champion and advocate for customer support cases that require assistance from the Scrum team.• Create and execute test scripts for my assigned areas of coverage.• Automate testing via Ready API in both XML and Rest.• Automate testing via Python/Pytest.• Write Jenkins pipeline jobs that are scheduled to run test automation and post results for daily/weekly monitoring.• Coordinate testing with third party test resources.• Log, manage, and retest defects reported in the JIRA bug tracking system.• Maintain and update QA Knowledge Base and WIKI sites.• Manage QA test device inventory and accounts.• Enhance existing as well as develop new quality processes which includes building a process to bridge engineering to the support team to assist with customer reported issues.