Roger Chen

Roger Chen Email and Phone Number

Account Management | Program Management | Sales Operations | Ex-Microsoft @ Lenovo
peking, beijing, china
Roger Chen's Location
Taoyuan City, Taoyuan City, Taiwan, Taiwan, Province of China
About Roger Chen

Extensive multinational account management experience in the Sales Operations, Program Management and Supply Chain with proven contributions and develop the trusted relationship with customers.A solid track record in sales operations engaging and managing the leading companies in the telecom and PC industry including Asia based Original Equipment Manufacturers (OEM) and the global Original Design Manufacturers (ODM) through actualization of company strategies, digital transformation, and operations excellence. Proactively engage customers in discussions on business performance, product launches, growth opportunities and implementation the best practices for mutual benefits. Successful leading the digital transformation initiatives and projects involving global teams, multinational accounts and cross functions collaborations.Well recognized as a team player with good communication, positive and easy-going and “can-do” attitude, fast learning with open mind, and execution ability under pressure.

Roger Chen's Current Company Details
Lenovo

Lenovo

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Account Management | Program Management | Sales Operations | Ex-Microsoft
peking, beijing, china
Website:
lenovo.com
Employees:
38044
Roger Chen Work Experience Details
  • Lenovo
    Oem Account Project Manager, Asia Pacific
    Lenovo Sep 2024 - Present
    Taipei, Taipei City, Taiwan
  • Microsoft
    Key Account Manager / Program Manager
    Microsoft Dec 2015 - Apr 2023
    Taipei, Taipei City, Taiwan
    a. Overall responsibility for managing key accounts with global sales operations and supply chain to secure annual sales target and develop strong trusted relationships with customers.b. Collaborate with the global sales and cross-functional teams to find growth opportunities within different regions. c. Lead the engagement with internal and external stakeholders to implement strategic initiatives, manufacturing enhancement, new product launch, digital transformation capability while driving transactional efficiency and long-term, strategic value key projects. d. Lead prompt service and be the main contact to coordinate resources to resolve any urgent issues at the customer’s global sales and operations.e. Managed strategic projects to plan, schedule and coordinate the internal resources and co-worked with partners to implement the capabilities and clearly communicate the progress of projects to internal and external stakeholders.
  • Microsoft Corporation
    Sr. Operations Program Manager / Asia Partner Readiness Lead
    Microsoft Corporation Mar 2011 - Dec 2015
    Taiwan
    a. Led Asia Partner Readiness Team to drive the successful onboarding of digital transformation project with 30+ APAC PC customers from traditional physical to digital supply chain and license model.b. Collaborate internal and external resources to drive the readiness of digital transformation to secure the on-time launch of new Windows. c. Led Asia Partner Readiness team with cross-functions to co-work with Microsoft HQ resources to plan, schedule and implement solutions to onboard customers with new digital license model. d. Overall responsibility for engaging 40+ new customers in APAC to adopt Windows ecosystem with digital license and operations model within 6 months.e. Managed and be the main operations contact of OEM and ODM customers in APAC for daily operations service and issue resolving to secure the flawless transactions and fulfill sales target.
  • Htc
    Manager - Operations Management Division
    Htc Feb 2001 - Sep 2010
    Htc Hq
    a. Led and managed the Operations Program Management team with 7 direct reports. b. Overall responsibility for new product launches and sustaining products across sales forecast, supply chain, manufacturing, and order fulfillment. Resulted in a seamless and efficient process and ensured on-time delivery and high customer satisfaction.c. Collaborated closely with engineering team to ensure hardware and software design readiness to secure on-time product launch and reducing time-to-market. d. Managed the sales forecast and led end-to-end supply chain activities, including demand forecasting, planning, purchase order management, delivery scheduling, and quality control. Resulted in streamlined operations and significant cost savings.e. Engaged with leading telecom companies such as AT&T, Verizon, Sprint, T-Mobile U.S.A, NTT DoCoMo, HP, Softbank, China Telecom, KDDI, etc. Resulted in increased market share and revenue growth.

Roger Chen Education Details

Frequently Asked Questions about Roger Chen

What company does Roger Chen work for?

Roger Chen works for Lenovo

What is Roger Chen's role at the current company?

Roger Chen's current role is Account Management | Program Management | Sales Operations | Ex-Microsoft.

What schools did Roger Chen attend?

Roger Chen attended University Of Sydney, University Of Auckland, 長庚大學.

Who are Roger Chen's colleagues?

Roger Chen's colleagues are Yajaira Campos Lobo, Carlos Ortiz, Anupam Raj, Bhaba Grahi Majhi, Mrs Dwahza Barnard Barnard, Erol Bozbay, Zhang Johan.

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