Leading the EMEA Garage Services Business, a multi-disciplinary team to accelerate digital transformation and drive disruption, innovation, and accelerated delivery using agile practices and design principles. Overall responsibility for growth strategy, direction setting, multimillion pound P&L, recruitment, resource management and skills development, contract management and operations to support organizational effectiveness.

Appointed to lead IBM's growth strategy in Mobile Technologies and Solutions. Led team of Services Consultants with focus on new business development and customer adoption. Led delivery of mobile and multi-channel solutions, and provided management oversight and leadership on key accounts.- Strong leadership to build high performing teams with focus on utilization and customer impact - Creating and executing the Business Plan - Driving Business growth and achieving revenue and profit targets- Building and sustaining a healthy Partner eco-system- Identifying, developing and taking to market new assets, accelerators and offerings- Driving the adoption of best practices and methodologies- Leading strategic and complex opportunities and engagements- Managing strategic clients and key stakeholders

Led and managed a WW team responsible for developing a Unified Methodology and Framework for the adoption of IM solutions. Worked across EMEA, AP and NA Centres of Excellence to align initiatives, and developed and implemented roll out plans.

Responsible for identifying, driving and closing new Services opportunities for the EMEA Master Data Management (MDM) Services Business. Trusted Advisor to key clients.Responsible for managing the implementation of MDM solutions to enterprise clients.

Led and managed the implementation of Data Warehouse for Global Competitive Spend Analysis and Reporting.

Overall responsibility for UKI Business. Set and executed growth strategies and led new business development for the region

Led development of online questionnaire for Market Research. Developed prototype for web scraping technology that twinned as Thesis for MSc.

Developed and subsequently managed enhancements of customer services support systems. Responsible for planning, developing and Testing the Y2K upgrade of bank’s Mortgage and Loans systems.