Roger Pagano Email & Phone Number

New York, New York, United States

 Maintained an organized, healthy, safe, and clean working environment for all staff; ordered office and kitchen supplies including office snacks and beverages, all while operating within budgetary guidelines and maintaining an appropriate inventory.  Proactively conducted periodic evaluations of office systems and office maintenance; presented the options/solutions to the Director of Finance.  Problem solved any on site IT/AV and systems technical issues. Contacted outside support when needed. On boarded new staff, including set-up of laptops, supplies, key fobs, etc. Provided orientation on the use of equipment, general office procedures including, fire safety protocols. Off boarded staff as needed. Liaison with IT provider as well as other vendors; negotiated contracts and obtained the best possible pricing.  Supported the planning, logistics, and set-up for large and small-scale events and meetings, including on-site events of several hundred staff and external partners, annual holiday parties and periodic retreats as well as monthly all-staff meeting, and smaller team meetings.  Supported national and international travel logistics (including visa support) for staff and partners who were attending special events, such as, United Nations General Assembly, the Women Deliver Triennial Conferences and Women Deliver Board Meetings. Collaborated with Office of the President and Director or Finance & Administration on large office projects, such as our office expansion, HVAC improvements, additional A/V needs, and essential COVID-19 adaptations.

Brooklyn, Ny

 Maintained appropriate staffing levels; oversight of hiring, training, development and performance evaluation of all employees. Ensured all policies and procedures relative to the efficient and successful operation of the Center were being followed. Coordinated with the Director of Maintenance and Head Nurse to ensure that the Center had adequate office and medical supplies while efficiently managing overall operating costs. Facilitated all patient concerns including complaints, scheduling and benefits coverage. Initiated and evaluated policies and procedures with the Center Medical Director, including the implementation of new systems and modifications of existing systems. Monitored all emergency situations in conjunction with the appropriate medical and clinical staff. Facilitated monthly in-Service Meeting for all staff members. Accountable for staffing and oversight of the After-Hours Treatment Center. Assisted in the relocation of the Center