Key responsibilities• Lead the end-to-end UX design process from strategic planning to execution, including ideation, wireframing, prototyping, and visual design, ensuring seamless experiences across all screens and devices.• Facilitate and lead design sprints to rapidly ideate and prototype solutions, fostering creativity and innovation within the team.• Define and maintain a cohesive design strategy and vision aligned with the company's goals and user needs.• Drive innovation through exploring new design concepts, emerging technologies, and industry trends to enhance the product's competitive edge.• Participate in developing objectives for user research, usability testing, and gathering feedback to continuously iterate and enhance the user experience.• Utilize actionable data to inform design decisions and optimize the user journey, ensuring a personalized, engaging and impactful experiences.• Collaborate with product managers and developers to prioritize features and deliverables based on user insights and technical feasibility.• Mentor and provide guidance for direct reports, fostering a culture of creativity, collaboration, and innovation.

Eclipse is a product innovation firm specializing in the medical, life science, and the consumer health markets. We are on a mission to seek forward thinking companies to incorporate our proven user-centered design process into new product offerings to reduce product lead time, suffice regulatory expectations, delight users, and reduce risk.• Wireframing• Interaction Design• High fidelity prototypes• Task Flow creation and analysis• Usability Testing• Process and governance• FDA Compliance• Accessibility• Documentation• User Research• Visual Design

• Joined forces with small startups in order to design usable responsive interfaces for websites and web applications.• Conducted thorough expert reviews on existing interfaces to uncover and document potential usability issues and recommendations for resolving them.• Created task flow diagrams to document use cases, page flows, and business processes.• Sketched interface designs for quick iterations prior to creating annotated wireframes detailing all interactions and functionality• Handled all client relations and communications during each project; from the initial sales call to project completion (i.e. writing proposals, defining business goals and project requirements, stakeholder interviews, weekly update meetings, follow-ups after project completion, etc.).

The mission of FIRST is to inspire young people to be science and technology leaders and innovators, by engaging them in exciting Mentor-based programs that build science, engineering, and technology skills, that inspire innovation, and that foster well-rounded life capabilities including self-confidence, communication, and leadership.• Redesigned the three primary subsystems for FIRST robotics programs pertaining to creating / leading teams, volunteering at events, and student / parent participation• Conducted heuristic evaluations of current products and design concepts• Interviewed internal stakeholders from Program Directors and Business Analysts to Customer Support and Development teams• Designed new user interfaces and interaction models to improve usability and alignment with the strategic goals of four different robotics programs• Presented concepts and evaluation results to executive level stakeholders• Created interactive prototypes using Axure to demonstrate and test designs• Interacted with development teams daily to ensure proper design implementation• Conducted usability testing of new designs with new users and created report of findings with recommended changes

DEKA Research & Development Corp. is a New Hampshire based company that brings expertise to the world of complex problem solving and improving lives.• Lead and mentored team of 4 junior UX Designers in the creation of artifacts for an enterprise level medical software suite used for increased safety and control in the delivery of medications, management of inventory, provisioning, monitoring, and updating of several counterpart hardware platforms • Worked closely with Product Owners to clarify and revise product requirements and functional specifications to arrive at a state of readiness for UX Team to deliver accurate and effective solutions• Created user storyboards, task flow diagrams, wireframes and interactive prototypes which were used for requirements validation, client presentations, usability testing, and development team knowledge facilitation• Defined and managed UX team processes, tools, governance, and integration into an agile environment that supported 4 different development teams• Improved development team sprint velocity while reducing iterative cycle count and software bugs

Weather Services International (WSI) is the Professional Division of The Weather Company providing premier weather related business-to-business services and software solutions for Aviation, Energy, Insurance, Media, and Government sectors.• Responsible for information architecture and interaction design of desktop software used by Commercial Aviation Dispatchers and Air Traffic Coordinators for situational awareness and decision support. • Redesigned the WSI e-commerce website for the purchase and management of software product subscriptions. • Conducted research including onsite interviews of key users and online surveys to identify environmental constraints, primary and secondary task flows, and use cases to make better-informed design decisions for new features and existing feature enhancements.• Collaborated with Product Managers and other key stakeholders to define detailed product requirements and conceptualize preliminary design considerations.• Team member in an agile environment consisting of 2-week sprints and quarterly releases based on iterative development.

• Proficient in User Interface / Experience design including wireframing, low & high fidelity prototyping, and iterative usability testing on Apple iOS, computer software applications, touch-screens and keypad products• Excels in all aspects of product development such as: qualitative and quantitative market research, competitive analysis, business case development and analysis, detailed reporting and requirements documentation, project scheduling, contract manufacturing, beta testing, product launch, discontinuation and all financial aspects such as Design to Cost targets, Margin contribution, NRE tracking, ROI and P&L reporting.• Efficiently and effectively managed interdepartmental teams consisting of Sales, Marketing, Engineering, Production, Purchasing and Accounting for all phases of product development• Developed product road maps based on market research conducted to identify strategic opportunities and an understanding of the wants & needs of target customers• Produced comprehensive and detailed Product Requirements Documents that improved development team execution times with fewer iterations resulting in faster release time-to-market• Effectively negotiated licensing contracts and agreements with third parties for intellectual property, technology, product certification and User Interface Type Approval (i.e. Apple, Pandora, Rhapsody, SiriusXM, Last.fm, vTuner, BridgeCo, DLNA, etc.)• Development and management of domestic and overseas Contract Manufacturing relationships for OEM/ODM services from prototype to final production• A Certified Scrum Master experienced in Waterfall and Agile development methodologies• Trained Sales and Customer Service personnel on new products to improve product sell-through rates and customer retention• Responsible for products that have generated revenue in excess of $80M• Simultaneous management of 4-8 products in active development and maintained over 50 products currently on the market

Managed the production of Russound product installation and owner guides along with technical documentation for Russound Customer Service departments.Trained and mentored junior-level technical writers.Co-developed online document center to enhance customer accessibility to product documentation.

Developed and presented courses through out North America on Sales Techniques, Business Practice / Management, and Technical Product Installation requirements and methods to large audiences of current and potential distributors, dealers, and installers.Managed logistics for all educational eventsReduced customer support needs by 30% which resulted in increased brand recognition, loyalty, and overall revenue.One of three people responsible for all trade show exhibits including logistics, display design, development and implementation.