Drove revenue growth through a range of Tier 1 and Tier 2 customers across Europe. Winning new logos and growing existing accounts, helped to drive their transition from traditional solutions to innovative cloud-based and SaaS models. Collaborated with alliance partners and on-boarded new ones to develop joint go-to-market strategies. Consulting with customers on a range of capabilities and business functions, including Billing and Interconnect Settlement, Trading and Routing… Show more Drove revenue growth through a range of Tier 1 and Tier 2 customers across Europe. Winning new logos and growing existing accounts, helped to drive their transition from traditional solutions to innovative cloud-based and SaaS models. Collaborated with alliance partners and on-boarded new ones to develop joint go-to-market strategies. Consulting with customers on a range of capabilities and business functions, including Billing and Interconnect Settlement, Trading and Routing, Mediation, Customer Journey Orchestration and Customer Data Platforms, Product Catalog and CPQ. Show less

Navigated transformative phases at a major UK based MVNO, shaping the customer care and billing experience for SMB-focused B2B brand, during a time of pivotal change. Fostering success by managing the customer relationship and expanding the sales pipeline.

Building a consistently improved revenue stream in hosted billing services for a major client, Lead a consultative approach to Account Management with an integrated solution, enabling the client to bring new products to market quickly, focusing on fast time-to-market and ROI. Driving increased sales within the base of Pay-TV clients, focusing on closer engagement and revenue growth.

Significant and impactful transformations across a diverse base of customers and territories, fostering high-value relationships and turning dissatisfied customers into valued partners. Achieved through enhanced attention to business needs and continuous improvements; elevating cross sales and revenues.

Directed the site acquisition and rollout for mobile communication infrastructure, leading a programme of projects and managing the reporting line to the customers. Oversaw significant improvements in customer reporting and visibility during a crucial time of significant change.