• Manager for Sales Support Team working in Brazil• Responsible for P&L of the division for LATAM countries• Support and joint definition of sales strategy and market action plan with those responsible for each LATAM country• Implementation of Sales Governance, monitoring of pipeline projects• Use of CRM tool (Salesforce)• Market Analysis (Total, Available, Offered) for EPC, OEM, Distributors and End-User channels (Industry and Utilities)• Control of staff turnover and motivation• Definition of budget and market share• Direct and monthly report to the Regional General Manager (Argentina) and the Global Division Manager (Italy)

Developed activities:• Management of EPC and End-User customer accounts nationwide• Business development through market mapping, analysis of competitors, prospecting for opportunities and maintaining existing accounts• Active performance in business development, with an average annual volume increase of 30%• Definition of prices, margins and sales forecast• Preparation of technical and commercial proposals• Sales and technical promotion of substation automation systems• Analysis of projects and technical specificationsTechnical knowledge used:• IEC61850: Standard, creation and configuration of protection networks• Serial communication networks (Modbus, Profibus, DNP3)• Protection of high voltage electrical systems

Main activities:• Management of customer accounts in the state of Minas Gerais, and North, Center and Northeast regions of Brazil• Business concluded in these regions grown 7 times since oct/2012• Business development via market mapping, competitor analysis, business prospection and maintenance of the actual customers• Definition of product prices, margins and sales forecast• Preparation of commercial and technical offers• Sales and technical promotion of substation automation products, held in EPCs, OEMs and end-customers• Coordination of technical trainings for ABB customers• Execution of technical trainings and presentations• Projects and technical specification analysis• Interface with general management in Germany and Sweden, for reports and market strategy Technical Knowledge:• IEC61850: Standard and network configuration • Serial communication networks (Modbus, Profibus, DNP3)• High voltage power systems protection

Main activities:• Coordination of technical promotion of low voltage equipment, held in panel builders and engineering consultants, in Brazil• Release of new products in the market, through technical promotional and technical specification• Market mapping, competitor analysis and business prospects• Participation on committees of nationalization of IEC / ABNT Standards• Definition of product prices and margins for low voltage products• Technical training given to customers and GE employees• Projects and technical specification analysis• Technical support coordination• Interface with general management in USA, for reports and market strategyTechnical Knowledge:• IEC60439-1: Type-tested and partially type-tested assemblies• Low voltage power systems protection

Main activities:• Technical promotion of medium voltage protection relays, held in OEMs, end customers and engineering consultants, in Brazil• Technical training given to customers and ABB employees• Projects and technical specification analysis• Technical support to customers and ABB employees• Interface with the factory in Finland, for reports and technical support strategyTechnical Knowledge:• IEC61850: Standard and network configuration• Serial communication networks (Modbus, Profibus, DNP3)• Medium voltage power systems protection