Rohini Kumar

Rohini Kumar Email and Phone Number

Marketing | Customer Acquisition | CX | Program Manager @ Metal Power Analytical Pvt. Ltd.
bombay, maharashtra, india
Rohini Kumar's Location
Mumbai, Maharashtra, India, India
Rohini Kumar's Contact Details

Rohini Kumar personal email

n/a

Rohini Kumar phone numbers

About Rohini Kumar

At Metal Power Analytical Pvt. Ltd., my role as Deputy General Manager harnesses my brand building acumen, refined over a tenure with Clear where I excelled in senior marketing capacities. We've achieved measurable gains in sales conversion, leveraging strategic content marketing to elevate market presence and customer engagement. My mission is to innovate within the marketing domain, where I've successfully driven initiatives that significantly enhanced customer experiences. Guided by a relentless pursuit of excellence and strategic insight, our team's efforts are aimed at setting new benchmarks in the analytical industry.

Rohini Kumar's Current Company Details
Metal Power Analytical Pvt. Ltd.

Metal Power Analytical Pvt. Ltd.

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Marketing | Customer Acquisition | CX | Program Manager
bombay, maharashtra, india
Website:
metalpower.net
Employees:
114
Rohini Kumar Work Experience Details
  • Metal Power Analytical Pvt. Ltd.
    Deputy General Manager
    Metal Power Analytical Pvt. Ltd. Mar 2024 - Present
    Mumbai, Maharashtra, India
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  • Clear
    Senior Category Marketing Manager
    Clear Apr 2022 - Feb 2024
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  • Cleartax India
    Category Marketing Manager
    Cleartax India Sep 2020 - Apr 2022
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  • Swiggy
    Regional Cx Manager
    Swiggy Apr 2019 - Jul 2020
    Bengaluru, Karnataka, India
    Key responsibility is to improve Net Promotor Score (NPS) and other CX impacting KPIs for Swiggy by gathering critical insights that can be identified only at a city level and solved for by program managing multiple projects working in tandem with Central and City Teams.
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  • Airtel
    Marketing & Customer Acquisition Manager
    Airtel Feb 2018 - Apr 2019
    Primary responsibility is to generate new client leads and convert them into acquisitions, using all channels, ensuring 6% base growth vis a vis 4.8% last year. This was facilitated by multiple strategic projects led and driven by coordination with at least 7 teams, various digital marketing campaigns, alliances and end-to-end management of 3 call centers.Leads Growth Conversion GrowthOnline Leads 40% Online Conversions 47%Offline Leads 17% Offline Conversions 40%Overall Leads 31% Overall Conversions 45%
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  • Airtel
    Clm - Manager
    Airtel Oct 2017 - Feb 2018
    Responsible for efficient management and growth of Data, Special Tariff Vouchers and TalkTime products, Low Value and low usage customers, communication, churn and decrement for Odisha circle.
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  • Telenor
    Marketing Manager
    Telenor Oct 2016 - Oct 2017
    Ahmedabad, Gujarat, India
    Worked in the Customer Lifecycle Management Team for Data products, responsibilities include - Initiatives for the Win-back/retention strategies, Monthly Subscriber Renewal analysis, Segment Management, Customer Value Management, Product Health Monitoring Checks, Designing New Offers and Market research
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  • Telenor
    Management Trainee
    Telenor Jun 2016 - Oct 2016
    Patna, India
    Conceptualized & executed a marketing strategy to revive a diminishing product in a 3 month stint as a Management Trainee in Patna, Bihar• Phase I – Analyzed the product perception, performance & challenges through consumer surveys, multiple market visits & data analysis• Phase II (Pilot Testing) - Initiated a CLM Campaign, designed a Sales plan & organized BTL Auto activity in multiple geographies• Phase III – Ideated the future strategy to increase customer education and product adoption through domains like communication, campaigns, benefits, etc
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  • Wipro
    Intern
    Wipro Apr 2015 - May 2015
    Bengaluru Area, India
    Analyzed various Venture Capital & Private Equity firms across multiple domains, to identify & present investment leads for the next 3 years, to the Chief Strategy Officer Mr. Rishad Premji
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  • Deloitte Belgium
    Tax Consultant
    Deloitte Belgium Oct 2012 - May 2014
    Hyderabad Area, India
    Responsibilities Consulted 9 European clients across industries including Real Estate, Pharmaceuticals, Media Ensured regular compliance of Indirect Tax (VAT) issues of clients pertaining to EU countries Streamlined transactional data to facilitate accurate, timely and compliant filing of tax returns Led the approvals for statutory filings for 2 of the biggest clients as ‘Acting Senior’Achievements: Mentored 13 new hires, training them on end to end preparation of the tax related documents Created xml template to automate data entry for Czech Republic filings gaining 50% efficiency Standardized process of filing returns for Germany by creating a manual used across the team
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  • Home Decor
    Entrepreneur In Residence
    Home Decor Apr 2012 - Oct 2012
    Hyderabad Area, India
    Initiated an in-house venture with sales turnover of over Rs. 300,000 of bed linen & Home Decor accessories by participating in 6 high profile exhibitions. Core responsibilities include setting up pricing strategies, stock management & sales.

Rohini Kumar Skills

Accounting Marketing And Strategy Management Consulting Marketing Digital Marketing Microsoft Access Corporate Finance

Rohini Kumar Education Details

Frequently Asked Questions about Rohini Kumar

What company does Rohini Kumar work for?

Rohini Kumar works for Metal Power Analytical Pvt. Ltd.

What is Rohini Kumar's role at the current company?

Rohini Kumar's current role is Marketing | Customer Acquisition | CX | Program Manager.

What is Rohini Kumar's email address?

Rohini Kumar's email address is ro****@****pro.com

What is Rohini Kumar's direct phone number?

Rohini Kumar's direct phone number is (510) 979*****

What schools did Rohini Kumar attend?

Rohini Kumar attended Indian Institute Of Management, Lucknow, St. Joseph’s Degree And P.g. College, Sri Chaitanya Junior College, Stanley Girls High School.

What skills is Rohini Kumar known for?

Rohini Kumar has skills like Accounting, Marketing And Strategy, Management Consulting, Marketing, Digital Marketing, Microsoft Access, Corporate Finance.

Who are Rohini Kumar's colleagues?

Rohini Kumar's colleagues are Swapnil Ramdharne, Ansuman Kumar, Anant Vishwakarma, Abhishek Raut, Mridul Sahu, Rajeshwaran K, Seema Gunjal.

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