Rohit Kumar Email & Phone Number

Noida, Uttar Pradesh, India

Experienced E-Commerce Specialist and Project Manager with a track record of successfully managing diverse aspects of online business operations. Proficient in:Project coordination and effective communication with clients and teams.Global Amazon account management (Seller Flax, Vendor Central, Dropship) and international portals (eBay, Walmart, Noon).Comprehensive Amazon account management, content optimization, and strategic keyword research.Amazon advertising and budget… Show more Experienced E-Commerce Specialist and Project Manager with a track record of successfully managing diverse aspects of online business operations. Proficient in:Project coordination and effective communication with clients and teams.Global Amazon account management (Seller Flax, Vendor Central, Dropship) and international portals (eBay, Walmart, Noon).Comprehensive Amazon account management, content optimization, and strategic keyword research.Amazon advertising and budget optimization for maximum ROI.Inventory planning, brand management, and Amazon Brand Registry.Website management (Shopify, Bigcommerce, Magento, WordPress) and Facebook page administration.Social Media Marketing for enhanced brand visibility and engagement.Email marketing campaigns and CRM using MailChimp, HubSpot, and Klaviyo.Customer relationship management through CMS on HubSpot and Microsoft Dynamics 365.Participation in Amazon Beta programs for improved brand performance. Show less

New Delhi, Delhi, India

I was an accomplished E-Commerce Operations Manager with a proven track record of optimizing online sales and ensuring operational efficiency across multiple regions and platforms, including Amazon, Magneto, Noon.com, and Carrefour UAE. My expertise encompasses a wide range of responsibilities:Proficiently oversaw account setup and administration on Amazon portals across diverse regions, including India, USA, Dubai, UK, and platforms such as Seller Flax, Vendor Central, and… Show more I was an accomplished E-Commerce Operations Manager with a proven track record of optimizing online sales and ensuring operational efficiency across multiple regions and platforms, including Amazon, Magneto, Noon.com, and Carrefour UAE. My expertise encompasses a wide range of responsibilities:Proficiently oversaw account setup and administration on Amazon portals across diverse regions, including India, USA, Dubai, UK, and platforms such as Seller Flax, Vendor Central, and Dropship.Effectively managed Amazon FBA shipments, addressing inventory challenges and processing removal orders to maintain inventory integrity.Skillfully handled Magneto backend operations, including banner management, product uploads, inventory management, sorting, and product optimization.Facilitated productive Skype calls and meetings to disseminate work plans and provide strategic insights to enhance sales performance.Efficiently executed campaigns on various Amazon portals, maximizing brand visibility and driving sales growth.Systematically managed daily order data, conducted reconciliations, generated work reports, and maintained meticulous FBA inventory tracking.Professionally managed buyer inquiries, solicited feedback, addressed A2Z claims, and managed negative feedback on Amazon platforms.Expertly oversaw e-commerce activities on Noon.com and Carrefour UAE, ensuring a seamless online retail experience for customers.Developed a semi-automated process that significantly streamlined and reduced the time required for various tasks.Crafted tailored Standard Operating Procedures (SOPs) to meet the specific requirements of newly assigned tasks, aligned with the client's needs.Conducted strategic keyword research using tools such as Helium 10, Jungle Scout, and Google Keywords Planner to optimize product discoverability and enhance online visibility. Show less

New Delhi, Delhi, India

I was a seasoned E-Commerce Specialist with a strong track record in optimizing online sales and ensuring operational excellence in the following areas:Expertly listed a wide range of products on prominent E-commerce platforms, including Amazon, Flipkart, Myntra, Udaan, Paytm, Tatacliq, Cloudtail, Ajio, Firstcry, Shopify, and Limeroad.Managed sales and returns on key platforms, including Flipkart, Ajio, Firstcry, and Tatacliq.Successfully processed return reimbursement claims… Show more I was a seasoned E-Commerce Specialist with a strong track record in optimizing online sales and ensuring operational excellence in the following areas:Expertly listed a wide range of products on prominent E-commerce platforms, including Amazon, Flipkart, Myntra, Udaan, Paytm, Tatacliq, Cloudtail, Ajio, Firstcry, Shopify, and Limeroad.Managed sales and returns on key platforms, including Flipkart, Ajio, Firstcry, and Tatacliq.Successfully processed return reimbursement claims, ensuring customer satisfaction.Diligently oversaw daily order data and reconciliation processes, maintaining accurate records.Strategically managed inventory and executed various promotional campaigns to drive sales growth.Proactively updated search keywords to enhance product discoverability and boost organic traffic.Generated comprehensive 15-day reports covering product live status, sales performance, and reconciliation data.Leveraged advanced Photoshop skills for photo editing, including background removal, product combos, and image enhancement, thereby elevating product presentation and customer appeal.Demonstrated proficiency in utilizing specialized websites for listing, inventory management, payment reconciliation, and other critical E-commerce tasks. Show less

South Delhi, Delhi, India

As an E-Commerce Specialist, I excelled in managing a broad range of responsibilities to drive online sales and enhance customer experiences:Listed products on major marketplaces like Amazon, Flipkart, eBay, and others.Efficiently handled promotions, inventory, and order processing.Resolved return claims and addressed intellectual property issues.Led successful campaigns on platforms like Flipkart and Amazon.Improved product discoverability through proactive keyword… Show more As an E-Commerce Specialist, I excelled in managing a broad range of responsibilities to drive online sales and enhance customer experiences:Listed products on major marketplaces like Amazon, Flipkart, eBay, and others.Efficiently handled promotions, inventory, and order processing.Resolved return claims and addressed intellectual property issues.Led successful campaigns on platforms like Flipkart and Amazon.Improved product discoverability through proactive keyword updates.Ensured financial accuracy in E-commerce transactions.Contributed to office administration and IT tasks.Enhanced product presentation through Photoshop skills.Utilized specialized websites for E-commerce tasks. Show less

Gurugram, Haryana, India

I am currently working as a Customer Service Specialist at Jaquar Bathing Solutions, where I excel in providing top-notch customer support and ensuring customer satisfaction. My primary responsibilities include handling customer complaints through our website, addressing inquiries, and resolving issues promptly.

Bachelors'S In Computer Application - Bca, Computer Programming, Specific Applications, First

12, Mathematics And Computer Science, First