Rohit Kumar Email & Phone Number

As an analytics and program management professional with over 9 years of experience, I am passionate about turning complex data into actionable insights that drive business results. I am a result-oriented, data-driven professional who loves digging into data to retrieve hidden patterns and insights.I am an expert in information gathering and problem-solving using Agile methodologies, and at home in predictive analytics, data visualization, and automation. My expertise in machine learning, advanced Excel, Tableau, Python, Jira, and Root Cause Corrective Analysis (RCCA) allows me to quickly identify and resolve issues.Throughout my career, I have overseen program changes from inception to successful implementation, resulting in a 15% increase in customer satisfaction and an 11% increase in annual retention. I have also led teams of project management professionals and conducted semi-annual performance evaluations.My ability to establish project estimates and forecasts has consistently allowed me to exceed performance forecasts by 5%. Additionally, I have recommended 12 changes to program plans based on iterative feedback loops from customers and stakeholders.My ability to communicate solutions to stakeholders and implement improvements to operational systems has led to the successful creation and implementation of national programs that reduced client risk, increased productivity, and provided significant financial impact to the organization. I have also spearheaded documentation overhauls resulting in a 10% improvement in employee performance scores.As a highly self-motivated, confident, multitasking, problem-solving, hard worker, effective communicator, team player, and leader by example, I have developed key business partnerships across all functions, establishing a strong understanding of strategy and operating models. I am excited to apply my skills and experience to drive business results and solve complex challenges.

Listed skills include Collaborative Problem Solving, R, Stakeholder Engagement, Business Transformation, and 46 others.