Robert Ojeda Email & Phone Number

Irvine, California, United States

Irvine, CA

Performed accurate tax data input on behalf of accounting firms on a contract basis Utilized proprietary software to complete tax preparation tasksAnalyzed and reported on software inefficiencies Provided expert troubleshooting initiatives for software errors internally and externally

Irvine, California, United States

Identify and resolve workflow and production issuesDeveloped reports and act upon KPI to measure the effectiveness and success of our client experience Address and discuss client’s issues/complaints and propose solutions with the managerAssisted the billing department by training new hires and taking overflow callsPrepare and implement quality assurance.

Irvine, CA

Worked with IT and Developers to test updates prior to release Processed incoming data from multiple sources in order to maintain and service over 20 US and Canadian Automotive BrandsCollaborated with 3rd party data processing vendors to create automated processes and identify industry trendsAudited accounts to ensure accuracy and consistency across the.

Santa Barbara, CA

Downloaded, extracted, and analyzed highly complex data sets Maintained and implemented pricing and model revisionsPurged old data sets as needed to ensure peak database performance Effectively interacted with sales, marketing, operations, and technology stakeholders to ensure a world-class end-user experienceMaintained client-facing professionalism while.

Santa Barbara, CA

Provided curriculum and training to users regarding software applications and technology for the departmentAssisted faculty in a technical capacity with digital media and computer hardware Loaded and updated software applications for Mac and PC operating systemsPerformed troubleshooting and maintenance services for network devices

Goleta, CA

Demonstrated merchandised, marketed, and advertised retail products Supported all retail outlets in an assigned geographical territory Responsible for driving sales, product awareness, and customer satisfaction through marketing effortsBuilt strong relationships with vendors and clientele

Santa Barbara, CA

Achieved & Exceeded weekly sales goals as set by management on a consistent basis Demonstrated a high level of knowledge regarding Verizon products and services

Certificate In Marketing, Marketing

Activities and Societies: President & Treasurer of the SBCC Marketing Club

High School Diploma, General Studies