As the Manager Research at CDW, a leading provider of IT solutions and services, I leverage my MBA and analytical skills to manage a portfolio of research and platform providers that support multiple stakeholders throughout the business. I also co-manage our analyst relationship program to showcase CDW's capabilities and value proposition to our customers and prospects.With over 26 years of experience in marketing, research, and insights at CDW, I have successfully generated and curated strategic insights that inform CDW's customer and solutions priorities, especially in the healthcare space. I have also managed the Voice of the Customer program, collecting and analyzing customer feedback, interpreting and presenting customer insights, and tracking brand performance with agency partners. Through my innovative and creative marketing programs, I have contributed to driving explosive sales growth and earning multiple awards and recognitions. I am passionate about continuous improvement, lifelong learning, and social responsibility, and I am proficient in Microsoft Word, Excel, SQL, PowerPoint, and Qualtrics Core Research suite.
Listed skills include Sales Process, Business Intelligence, Solution Selling, Marketing, and 35 others.