Ron Schuster Email & Phone Number

Gilroy, California, United States

Responsible for parts sales which include Truck center parts, retail & wholesale assist with back counter. Efficiently dealing with a variety of customer service matters. Assist with stocking parts including deliveries when needed. Key contributor to the inventory process of the parts department. Placing daily and stock orders, warranty/core/MRA returns. Maintained a high level of product knowledge to accurately advise customers. Efficiently communicate with Service Advisors for recommended repair parts quotes. Oversee a team of 6 (Parts Advisors & Delivery Drivers). Responsible for 6 Caliber Collison accounts exclusively. Responsible for training of all parts advisors. Proficient in Reynolds & Reynolds, Ignite, ADP, Parts Trader, OPS Trax.

Responsible for parts sales which include retail, wholesale and back counter. Efficiently dealing with a variety of customer service matters. Assist with stocking parts including deliveries when needed. Key contributor to the inventory process of the parts department. Assist manager in placing daily and stock orders through DCS. Receive all daily orders and post to store inventory. Multitasking while maintaining quality standards. Maintained a high level of product knowledge to accurately advise customers. Efficiently communicate with Service Advisors for recommended repair parts quotes. Team lead when manager is unavailable (i.e. vacation, meetings).

Responsible for parts sales which include retail, wholesale and back counter. Efficiently dealing with a variety of customer service matters. Multitasking while maintaining quality standards. Maintained a high level of product knowledge to accurately advise customers. Efficiently communicate with Service Advisors for recommended repair parts quotes.

Managed a team of 6 direct reports. Responsible for interviewing, hiring and training inexperienced staff. Creating monthly sales plan for Retail, Wholesale & Service. Attend weekly/monthly management meetings to review inter-department issues and financial reports. Provide valuable customer service to customers as well as employees. Assisted with stocking parts including deliveries when needed. Managed the inventory process of the part department. Responsible for daily and stock orders through DCS. Receive all daily orders and post to store inventory. Maximize efficiency of management processes by completing paperwork in a timely manner and ensuring proper filing of every document. Optimize site processes to ensure high team performance. Work with team members to increase individual performance and set realistic goals. Determine areas of improvement for cost control and initiate changes.

Managed a team of 6 direct reports. Responsible for interviewing, hiring and training inexperienced staff. Evaluate employee performance, set goals, and developed improvement plans. Creating monthly sales plan for Retail, Wholesale & Service. Attend weekly/monthly management meetings to review inter-department issues and financial reports. Provide valuable customer service to customers as well as employees. Assisted with stocking parts. Managed the inventory process of the part department. Responsible for daily and stock orders through DCS. Receive all daily orders and post to store inventory. Maximize efficiency of management processes by completing paperwork in a timely manner and ensuring proper filing of every document. Optimize site processes to ensure high team performance. Determine areas of improvement for cost control and initiate changes.

Responsible for parts sales which include retail, wholesale and back counter. Efficiently dealing with a variety of customer service matters. Multitasking while maintaining quality standards. Maintained a high level of product knowledge to accurately advise customers. Efficiently communicate with Service Advisors for recommended repair parts quotes.