Ronald J. Lambert Email & Phone Number

Palo Alto, CA, US

Contract through Insight Global

Houston, Texas, US

• As part of the Compute and Solutions Strategic Quality Programs organization, I managed the strategic direction of the Compute product field data quality reporting, translating raw numbers into visually-consumable.
• Decreased data processing and reconciliation time from 14 days to 3 days (a decrease in "hands-on" time of 466%), increasing the time available and increased opportunity for deeper investigation and analytics
• Increased monthly reporting coverage as a percentage of the total warranty installed base from approximately 75% to a minimum of 95+% as tracked month over month
• Minimized human error and increased data accuracy and precision through the use of standardized templates and automated data downloads and translation
• Improved responsiveness and implementation of new products into the reporting process
• Improved communications with stakeholders regarding product performance vs. goalsOther responsibilities included...

Palo Alto, CA, US

• In response to a changing supply chain environment and realignment of corporate costing strategies, I was primarily responsible for transitioning server manufacturing to and between Original Equipment Manufacturing.
• Manage the seamless opening, transfer, and closure of multiple international sites (US, Mexico, Czech Republic, India, Scotland, and Singapore) through cross-function teams including Planning and Supply Chain.
• Manage multiple cost savings projects resulting in $8M total annualized savings

Palo Alto, CA, US

• The Quality and Customer Satisfaction organization was responsible for monitoring customer focused metrics, implementing improvement processes, and promoting customer facing programs. As part of the larger team, I led.
• On-site visits - Engaging individual HP subject matter experts (SMEs) at customer sites to witness first-hand product delivery and installation with the goal of improving hardware and software development, usability.
• The Voice of the Customer - Promoting customer and employee/senior leadership engagement; identifying opportunities to positively influence the end-customers' product and process experience, ultimately introducing.

Harris County, Texas, US

• Led cross-functional server product development teams, schedules, project scope, and resources; managed product cost, issues, action items and resolutions through prototype, pilot, pre-production and early production.
• Developed $10M+ initial budget; forecasted and tracked program expenditures to goal
• Managed staff supporting the development and release of bills of materials, prototype and pilot procurement and builds, and final product release to production

Harris County, Texas, US

• Managed the desktop manufacturing processes, standard operating procedures, production line balancing, manpower utilization, and throughput for 5x24 desktop computer manufacturing operations. Represented.
• Assisted with the end-to-end manufacturing process layout and managed the standard operating procedures and documentation for the first international factory in Erskine, Scotland
• Managed staff of process technicians across three shifts

Master Of Business Administration - Mba, Business

Bachelor Of Science - Bs, Industrial Engineering