Independent 3rd shift technician.

Inmate Unit Control for 2000 bed facilityFacility security & management for state committed offenders Conflict resolution and inmate monitoring to assure a safe environmentFirst Responder certification Incident Documentation and investigative duties Tactical Weapons and Inmate Transportation duties

- Rotational facility security & management of state/county committed inmates - 23-and-1 high-level security inmate monitoring, per state compliance and guidelines - Facilitation of inmate transport, and other scheduled facilities services -Administered annual Conflict Resolution and De-Escalation training to Jr. Officers and inmate population, empowering an interdependent safety environment- Maintained CPR & First aid, OSHA and Bloodborne… Show more - Rotational facility security & management of state/county committed inmates - 23-and-1 high-level security inmate monitoring, per state compliance and guidelines - Facilitation of inmate transport, and other scheduled facilities services -Administered annual Conflict Resolution and De-Escalation training to Jr. Officers and inmate population, empowering an interdependent safety environment- Maintained CPR & First aid, OSHA and Bloodborne pathogens certifications Show less

- Provide client services to small business account holders including but not limited to inquiries and operational functions. - Determine appropriate escalation point relative to customer concerns ensuring the highest level of efficiency and resolution. - Small business accounts minor debt reconciliation.

- Daily floor operation of the Application Support Center - Supervision of the QA technicians, Biometrics technicians and security personnel - Accurate completion and execution of the weekly production report, employee's payroll records of hours worked, training documentation and quarterly evaluations - Controlled U.S Government furnished property, including but not limited to; in-process equipment, immigration and naturalization documentation, confidential applicant data… Show more - Daily floor operation of the Application Support Center - Supervision of the QA technicians, Biometrics technicians and security personnel - Accurate completion and execution of the weekly production report, employee's payroll records of hours worked, training documentation and quarterly evaluations - Controlled U.S Government furnished property, including but not limited to; in-process equipment, immigration and naturalization documentation, confidential applicant data, and discrepancy reporting. *Promotion w/ relocation* Show less

- Captured quality fingerprints according to specific DHS standards for U.S Citizenship applicants. - IBIBS administration / I-90 services- Execution of high level customer care with strict policy management and enforcement