Ronald Diaz Email & Phone Number

San Diego, California, United States

San Diego, California, United States

Grant writing, documentation curation, and follow-up reporting. Also providing strategic planning with regards to program evaluation, program design and development, community engagement and fundraising campaigns, and board member support and engagement.

San Diego, California, United States

• As part of the lead development team, planned and developed the training content and presentations for election field staff training in preparation for elections
• Designed, assembled, and edited the technical operations manual (Poll Worker Manual) for three elections (100+ pages, created using InDesign).
• With team, trained the 28 trainers in election workflow and procedures, relevant software and hardware, necessary portions of California elections law and County-specific policies, as well as training methodology.
• Provided critical feedback, guidance, and oversight to trainers during their training windows.
• Worked as a lead operational support technician during the election, providing technical expertise and troubleshooting assistance to hotline staff assisting election field staff (poll workers) and voters.

San Diego, California, United States

• As part of the Lead Training Team, planned and developed the field operations and training content for the September 2021 - California Gubernatorial Special Election, as well as assisting with logistical coordination.
• Providing editorial and technical feedback regarding election processes being implemented in this election and assisting in refining process prior to field implementation.
• Utilizing technical expertise regarding in-house systems (software and hardware) to improve training delivery, increase field team proficiency, and achieve overall compliance with expected operational parameters.
• Trained standby poll workers in customer service and voter experience, workflow and station procedures, relevant software and hardware, as well as necessary portions of California elections law and County-specific.
• Worked as an operational support technician during the election window, providing technical expertise and troubleshooting support to election field staff and voters.

San Diego, California, United States

• As part of a 4-person team, facilitated the training of election field staff (site managers and precinct inspectors) in preparation for the April 6, 2021 Special Primary Election (79th Assembly District).
• In team, planned and developed the training content and presentations for election field staff training, assisted with logistical planning and coordination of training rooms and supplies.
• Provided editorial and technical feedback regarding novel election processes implemented in this election and assisted in refining process prior to field implementation.
• Trained staff in customer service and voter experience, workflow and station procedures, relevant software and hardware, as well as necessary portions of California elections law and County-specific policies.
• Provided critical feedback, guidance and oversight to site managers during their team training windows. Provided technical support and operational guidance to site managers and field staff during set-up and the election.
• Worked as an operational support technician during the election window, providing technical expertise and troubleshooting support to election field staff and voters.

San Diego County, California, United States

• As part of a 25-person training team, facilitated the training of election field staff (site managers and precinct/technical inspectors) in preparation for the November 3, 2020 Presidential General Election.
• Trained staff in customer service and voter experience, workflow and station procedures, relevant software and hardware, as well as necessary portions of California elections law and County-specific policies.
• Provided critical feedback, guidance and oversight to site managers during their training preparation and team training windows. Provided technical support and operational guidance to site managers and field staff.
• Worked as a lead operational support technician during the election, providing technical expertise and troubleshooting assistance to hotline staff assisting election field staff (poll workers) and voters.
• Coordinated training location procurement and relationship management with various jurisdictions/organizations, as well as provided logistical support to Elections Manager in support of the Registrar of Voters, Poll.

San Diego County, California, United States

• Managed the set-up and operation of the Chula Vista Satellite Voting Location as part of the County of San Diego’s pilot Satellite Voting program for the California 2020 Presidential Primary.
• Trained a 31-person team on customer service and voter experience, workflow and station procedures, relevant software and hardware, as well as necessary portions of California elections law and County-specific policies.
• Supervised the election staff team and voting operations throughout the early election period and on election day. Provided individual customer service solutions as necessary, worked with the public and media to.
• Coached the staff team on daily performance and procedural changes throughout the operations window.
• Remained on staff as part of the Observer Host program. Provided political observers oversight access and process information as part of voting transparency, while maintaining the fidelity and confidentiality of the.

Greater San Diego Area

• Supervise all active youth programs, primarily providing leadership and support to the direct service staff in their roles of curriculum instruction, youth mentoring, and implementation of programs based in restorative.
• Manage field operations including budget monitoring, supply inventory/purchases, documentation and reporting, monitoring service contracts, developing and maintaining community/school partnerships, and providing.
• Implement and curate on-going staff training in conjunction with recent research and subject-matter developments, with emphasis on developing our training rubrics and schemas to be deployable on a larger regional scale.

Pacific Beach, California

• Supervised the Pacific Beach facility, while supporting the overall operation of both facilities, including inventory control/management.
• Trained and provided on-going guidance to volunteer intake, pantry, and nursing staff members regarding effective client protocol and conflict de-escalation. Responsible for ensuring staff, volunteer, and client safety.
• Supervised complex inbound logistics related to receiving daily inventory of in-kind, food, clothing, and miscellaneous deliveries from multiple sources. Maintained appropriate safety and viability of all products.

Mcgrath Family YMCA

• Responsible for hiring, training, supervision and support of 25-30 Child Watch department staff.
• Provide for quality supervision of children participating in Child Watch, Infant Room, Kids' Club, and Birthday Parties, and utilizing the Rock Wall at the McGrath Family YMCA.
• Maintain high standards of safety, member service, cleanliness, and adherence to program guidelines.
• Schedule staff and coordinate their distribution throughout all Child Watch program areas on a weekly basis.
• Provide staffing as required for marketing/engagement special events, member appreciation events, and Family Programs for the McGrath facility.
• Support Child Watch department staff; including, but not limited to: ongoing coaching/development of all staff, review/correct department timecards, and provide HR support to staff as necessary.

El Cajon, CA

• In addition to being Daycare Director at SKCS, I was extended the opportunity to supervise many of the day-to-day facilities/physical plant/operations needs of the campus.
• Coordinate with school administration regarding large or specialized maintenance projects, link with external groups and organizations as necessary to accomplish special projects or tasks, and create bids and proposals.
• Liaise with administration, staff, and parents regarding administrative, operational or facility concerns; acquire stakeholder endorsement and create consensus behind a proposed course of action and present the.
• Provide facilities oversight with regards to conference/event planning utilizing school campus/facilities, create and implement small-medium scale event set-ups, and coordinate break-down and clean-up.
• Perform and monitor routine maintenance and upkeep of campus facilities, including: spot cleaning, minor repairs, campus signage (parking/advertising/permanent) coordination, trash monitoring and removal, pest/rodent.

El Cajon, CA

• This position represents a series of title increases from when I was hired on in 2011:Daycare Administrator 2011-2012Daycare Coordinator 2013-2014Daycare Director 2014-2015
• Facilitate daily Before- and After-School Care for students between the ages of 5-14 (Kindergarten – 8th Grade) providing: snack/nutrition breaks, homework time and assistance, indoor games and activities, and outdoor.
• Supervise the students in a structured environment, ensuring adherence to the St. Kieran Student Code of Conduct, while also providing safety and security oversight of the students and the immediate campus, including.
• Purchase and maintain supplies and foodstuffs for the snack and nutrition needs of the Program; maintain games and equipment, including procuring new items for the Program by securing donations, purchasing new items.
• Coordinate administrative tasks including: check-in/out paperwork, maintaining accurate logs, and compiling bi-weekly billing and attendance records.

San Diego, CA

• Preparation of HR files for digitization by analysis and categorizing of paper HR files. Quickly and thoroughly learned the nuances of standard and complicated files, i.e., merged, acquired, and rehired employees.
• Assisted auditing team by being point person for processing inquiries of other HR clerks. Provided logistic and distribution leadership for all incoming file inventory and quality control of outgoing inventory.
• Successfully completed all tasks on a priority basis, but at an accelerated pace, with high volume and minimum error ratio.

San Diego, CA

• Provided support and direction to District leadership and volunteer corps, coordinated Council initiatives/campaigns within the Sweetwater District, created/maintained Scouting Units, assisted with the.
• Served as the primary point-of-contact for district and unit leadership regarding District and Council programs, events, outreach, membership growth and assistance.
• Managed the development and maintenance of a multiple-site, after-school program, including: site initialization and coordination, curriculum design and alignment, personnel hiring and training, human resource.

Master Of Arts - Ma, Restorative Justice (Pastoral Ministry)

In progress.

Bachelor’S Degree, Psychology And Philosophy

High School, General Studies