Having previously worked at Ricoh Arena from 2011 to 2017, across several departments, I have vast experience in both event management and administration and also possess knowledge of how a multi-purpose venue operates. Possesses excellent working relationships with clients and colleagues, and works well under pressure to meet tight deadlines.I possess excellent customer service skills and am experienced in logistics, interacting with general public and clients and ensuring events are organised within their deadlines and budgets. I thrive on working in a face paced environment, within a team to successfully deliver events and the satisfaction this success brings.I am currently the Full time Duty Manager at Teamsport Indoor Karting Coventry, my responsibilities range from managing a team of staff to run the days business, to managing payroll and stock with tight budget lines so I also have experience in putting staff rota's in place, I have put stock orders together aswell . I have my first aid training as well due to the nature of the business, customer care is prime aspect of my job and with that have been trained on fire drills as well. I strive for personal development and I push to try and develop those in my team as well. The highlight of my time currently with the business is becoming the number 1 sales venue in the region, we are in a region with 6 sites. I have helped establish the site as one of the top 5 performing sites in the entirety of the company which consists of 34 sites. I was previously the Venue Manager for Escape Live Coventry, a premium entertainment company, with multiple sites in Birmingham, Coventry and Stratford. I am an enthusiastic and hardworking individual who is passionate about my career. Previous experience includes Event Administration, with a logistics background working on both small and large scale events, from conferences and exhibitions, the London 2012 Olympics at the City of Coventry Stadium (Ricoh Arena), Wasps Rugby match days, Coventry City FC match days, Four Nations rugby international tournament, Champions of Champions Snooker, Insomnia Gaming Festival and major indoor and outdoor concerts such as Coldplay, Florence and the Machine, Bruce Springsteen, Muse, Ministry of sound festival and Robbie Williams.I also helped with the Accreditation and Site Assistant role on The Rolling Stones No Filter Tour in May / June 2018.