Supporting enterprise level NFPs (upto £65mil pa), with large decentralised workforces (upto 3500), in the design and execution of transformation programmes. Utilizing strategic analysis, governance assurance, team development, stakeholder engagement and leadership to deliver a series of complex changes to improve business efficiency via technology and culture. Leadership coaching and training for groups of upto 30 mid to senior level managers.• Revolutionised business processes in a 24 month programme to integrate 6 separate information management systems (including Azure AD, Business Central, Dayforce, and Riteq WFM) supporting a 2500 employee, £50mil pa business. This included tendering, commercial review and contract awards for:• Empowered an 8-person cross-functional team tasked with an urgent 6 month implementation of WFM (Dayforce) for a complex decentralized 1800 person business, whilst maintaining concurrent projects.• Facilitated the strategy and risk management for a critical 4 month demerger of a £20M business from its group structure, and executed the separation of infrastructure, operating systems and staff.• Led the delivery of 3 information management systems, over a 9 month initiative, to create a shared ser-vice center for 5 charities (total 3500 staff, £65mil pa). Orchestrated the wider programme’s Go-Live event, deploying 6 IM systems, as well as new servers, websites, and mobile ICT hardware.• Collaborated on operations planning and anticipated digital needs, at the onset of the UK’s Covid lockdown, contributing to the client’s 2020 awards from both O2 and UK Business Technology.#• Led on the business case, specification, tender to award and delivery of an Applicant Tracking System.

As an executive at the UK’s leading Account Information Service Provider, “Money Dashboard” (30 employees, £1.2m pa, 250K D2C customers, 27 B2B customers) led several business verticals, including product development (both B2B and D2C), data sales, customer and client service, human resources, and legal and regulatory compliance, commercial reviews, and appointment and management of suppliers. • Steered the team through a Series C £1.5m crowdfunding investment round.• Influenced the design of industry standards for Open Banking / PSD2 via liaison with the Financial Conduct Authority and industry trade bodies, and supervised the business’s regulatory compliance.• British Bank Awards - Best Personal Finance App 2017 and 2018• Conceived the product, devised the market entry, and fostered business partnerships for a innovative B2B2C product. Orchestrated within the FCA’s Innovation Sandbox to shape the development of new regulations.• Alternative data sales and client account management (Investment markets) – MRR $50K

Creating innovative and entrepreneurial technology led solutions for clients from start up to large enterprise level. Using design led thinking to create new products and business processes, performing large scale data analysis and modelling, as well as business development, and system procurement.• Pioneered the proof of concept and business development for a disruptive technology, to cut processing times from 8 weeks to days in £500M pa market. Projected profits: Year 1 Net £1.8M, Year 5 £4.1M.• Analyzed alternative data sources, consisting of 150K unique anonymized profiles and 750 million financial transactions, and engineered new affordability models for global credit reference agency.• Collaborated with a team of IT analysts and recruitment professionals, over 2 months to design a bespoke recruitment process for a niche business employing 750 professionals, to address staff turnover of 30%, and procured an appropriate solution, resulting in savings of £250K.

A ‘fast-track MBA’, delivered by Babson College, MA (the world's #1 ranked business school for entrepreneurship), and comprising of an 8-month international program to develop entrepreneurial globally minded leaders for Scottish businesses. Experiential based education with hands on experience at global enterprises and Scottish high growth companies. Collaboration with a broad range of industry experts to develop innovative business solutions.• Crafted the product, business model, and market entry strategies for a financial technology firm, poised to revolutionize a market valued at £180 billion.• Formulated business case and plans to increase sales of Scottish premium in China, securing a preliminary budget of a £10-12M for their execution.• Produced the marketing and sales proposal for a US online board management company to scale nationally.• Built and presented the £5M investment pitch for the spin out of a Games Development Studio

Development and delivery of the plans, processes and infrastructure required to establish the Commonwealth Games Events Services Control Centre, tasked with overseeing 15 live sporting event venues and 39 other venues, and 15000 staff. Created a culture focused on operational and risk management, brought clarity and resolution to issues, and influenced multi-faceted organisational partnerships to evolve and bring to life their command, control and communications systems

Led a cross-functional team of 30-60, and worked with support departments to run 14 FMCG packaging lines at EMEA’s largest and the world’s most efficient oat processing site. Developed cultures for safety, quality and continuous improvement alongside business change and growth.• Developed technical knowledge and, at zero cost, redesigned a process, increasing production flexibility, and reducing costs of labour by 87.5%, and of raw materials by 50%, whilst retaining finished product quality.• Directed the delivery of a new safety standard for 150 employees across 5 departments, comprehensively training and equipping staff within 36hrs to ensure operations were sustained without compromising safety• Implemented 3 major production infrastructure projects, as part of the management team, to reduce labour costs by 9 FTEs.

Oversaw the Process Review of BNY Mellon’s EMEA Transfer Agency to identify, risk assess, resource and deliver cross departmental improvements in productivity of £120K pa in 6 weeks, and options for further savings of £250K pa.

C-Level financial, administrative and operations management for organisations of 750 personnel, a £30M budget, and charitable accounts worth between £100-500K. Direct Reports for 20 subject matter experts, both military and civil servants, in UK and on operations. Diversified as a Recruiter, Equality and Diversity Advisor, Media and Press officer, and Deployment and Resource planner.• Appointed as Assistant (Aide De Camp) to the Chief Executive (3* General) of NATO’s Allied Rapid Reaction Forces in Europe, directly supporting the command of 450 permanent staff and up to 160,000 service personnel, from 23 nations.• Combined the organisation’s 3 lead HR and workforce management roles in Afghanistan to direct all personnel, administrative, and financial matters, in an austere and dispersed environment, in support of 450 personnel, and deliver a 10% increase in the group’s operational effectiveness.• Facilitated the rapid 3 month international relocation of 140 military personnel and their families from Germany to UK to improve operational effectiveness and generate budgetary savings of £350K pa.• Organised the deployment and recovery of 450 personnel in Afghanistan, including high priority (48 hour notice) re-tasking of aircraft extract 150 men and 10 tonnes of equipment and minimise withdrawal risks.

Board level focal point and authority on all Financial, Administrative and Workforce Management issues, providing support to numerous UK and overseas operations and exercises. Manager of 16 subject matter experts to support 550 personnel. Key responsibilities: budgeting and auditing for unit Public accounts (£30mil) and Charitable Accounts (£150K), Data Protection Act, Equalities Act, PR, MI, workforce management.

Workforce management in the preparation, deployment, sustainment and recovery of 300 personnel on HERRICK 11. Managing a team of 18 to support 500 personnel in UK and on operations. Responsible for IT security, Data Protection, Information Management, Postal Services, retraining advice and deputising for the Director of Finance and HR. Additional responsibilities included; Battle Group Adjutant; Regimental Administrative Officer (Forward) for both the Battle Group and two independent Sub-Units; Unit Deployment Officer; planning and execution of the deployment and recovery of all personnel and equipment on operations.

As the ADC to one of the most senior officers in the British Army and NATO, operated within a high profile, multinational and multi-organisational environment to coordinate a complex, fast moving, international program, plan and execute corporate events and enable meetings across Europe. Responsible for all aspects of the Commander’s administration. Liaised with senior NATO commanders, politicians, foreign and political advisors, civil servants, and the media.

Workforce management for a 550 personnel on constant High Readiness for operational taskings. Management of 16 soldiers and 3 civil servants. Included a 6 month deployment to Afghanistan as lead officer in trade for a Tri-Service Unit. Stood up as lead officer in trade for 18 of 21 months in post.

Commissioning Course 053

Course Director for a TEFL and Multi-Activity Summer School for students aged 7-17. Managing Activity Staff, acting as a Course Leader, assisting with marketing in Japan.

English Language Assistant at a Japanese High School