Ross Phillips work email
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Ross Phillips personal email
I am a network professional who thrives to challenge themselves every day. Currently working for a reseller in the north east, I have the ability to adapt and diversify my skillset to suite multiple and very different environments.I pride myself on my ability to work within high pressure situations and unsupervised. Delivery of projects on time, within budget and to a very high standard are a high priority within my working field and I excel in all areas.Working for a reseller has given me the opportunity to further develop my relations skills. Typically working relations within this business are mixed, quickly being able to establish a rapport but also build trust is important. I have excellent working relations with all past customers as I have always adopted an honest an open dialogue.Past experience involves working for a Global Call Centre Outsourcer. Long term projects where budgets were tight played a huge part in my day to day responsibility. Managing a worldwide network with over 60,000 users is no small task and always involves a high level of commitment and consideration.I am highly skilled in Switching and Routing, and specialise in Security. Typically, ASA security using Sourcefire to bolster the performance.I feel that I have created an excelled and unique set of skills, not only within networking but as an overall package.
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Director, Global Network ServicesFoundever Feb 2024 - Present -
Senior Manager Global Network ServicesSitel Jan 2021 - Mar 2024 -
Senior Network ConsultantTrustack Ltd Sep 2019 - Dec 2020Newcastle Upon Tyne, United Kingdom -
Consulting Systems EngineerPivotal Networks Ltd May 2013 - Sep 2019Newcastle Upon Tyne, United KingdomProviding Pre and Post Sales support to the internal sales force. Design and consulting services for network solutions based around the following enterprise product sets: Cisco, HP, Dell and Meraki. Escalation point for the support department and implementation lead engineer on high profile projects.
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Emea Network Services EngineerSitel Nov 2007 - May 2013Newcastle Upon Tyne, United KingdomResponsible for installing, maintaining and supporting computer communication networks within an organisation, and between organisations through the use of VPN connections, P2P links and deployed MPLS. I ensured the smooth operation of communications over the networks in order to provide maximum performance and availability for our users, such as staff, clients, customers and suppliers. -
Emea Problem ManagerSitel Apr 2007 - Nov 2007Newcastle Upon Tyne, United KingdomWorked to implement and rollout the Problem Management Process in line with ITIL structures. This was implemented over a 6 month period and has since progress into a global daily standard that has full buy in from all parts of the company. This has significantly reduced the number of incidents and outages for Sitel by investigating the RCA’s for incidents and providing on-going development and improvement for our infrastructure.
Ross Phillips Skills
Ross Phillips Education Details
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North Tyneside CollegeGnvq Advanced It
Frequently Asked Questions about Ross Phillips
What company does Ross Phillips work for?
Ross Phillips works for Foundever
What is Ross Phillips's role at the current company?
Ross Phillips's current role is Director. Global Network Services at Foundever.
What is Ross Phillips's email address?
Ross Phillips's email address is ro****@****s.co.uk
What schools did Ross Phillips attend?
Ross Phillips attended North Tyneside College.
What are some of Ross Phillips's interests?
Ross Phillips has interest in Photography, Landscaping, Diy, Gardening.
What skills is Ross Phillips known for?
Ross Phillips has skills like Itil, Cisco Technologies, Lan Wan, Network Architecture, Vpn, Cisco Ios, Cisco Security, Network Administration, Avaya, Firewalls, Windows Server, Service Delivery.
Not the Ross Phillips you were looking for?
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2student.lboro.ac.uk, crossriverpartnership.org
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Ross Phillips
Edinburgh
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