Ross Ridsdale Email & Phone Number

Brisbane

ThomsonAdsett Architects are a specialised design practices with seven offices spread across 3 countries. The role of Group Network Administrator requires me to cover everything from everyday helpdesk and user support to management and maintenance of server and network devices across all sites.Responsibilities:Resolution of outstanding issues and requests.

Brisbane, Australia

Systems Engineer providing IT Support as well as Network and System Project Services.Responsibilities:Resolution of outstanding issues and requests from client sites.On-site visits and support.Network and Server project planning and deployment.Workstation SOE deployment.This role provided me with hands on experience in the network and server world.

Brisbane, Australia

Uniting Care Health is the hospital section of the non for profit organisations Uniting Care. The role of Desktop Support Officer required me to support users across multiple sites in a Citrix environment.Responsibilities:Installation of new hardware throughout the hospitals.To repair or replace faulty hardware through the hospitals.Changing of daily and.

South Brisbane

Permanent position with Downer Group Shared Services providing first and second point of contact.Responsibilities:Advanced trouble-shooting for hardware, software, applications and operating systems.Working within a team environment and managing day to day operations to meet business requirements.Management of Customer Expectations and Relationships to.

Brisbane, Australia

July-August 2010One month contract with Data#3 to help with the rollout project for the Brisbane City Council. Responsibilities:Installation of PC’sInstallation of associated applicationsRe-imaging of pc’s as necessary across multiple sites in Brisbane.March-July 2010Initially a Three (3) week contract with Data#3 as a Desktop analyst as part of the four.

One weeks work experience, the offered another four weeks of part time work in the role of network administrator and to continue work on Novell to Windows Active Directory, as well as other, general IT Help desk jobs and responsibilities.ResponsibilitiesNovell to Windows Active Directory MigrationIT Help Desk

Bachelors, Information Technology (Network Systems)

Theoretical and practical applications of IT in the workplace as well as exposure to new applications, project management styles and how.

Diploma, Information Technology (Networking)

Hands on experience deploying Windows Server, configuring Active Directory and creating and maintaining networks.

Cisco, It Essentials I: Pc Hardware And Software

Certificate Iii, Information Technology Systems; Information Technology (Network Administration)

Information Technology Studies (ITS) Network and Server Administration (NSA) Business Organization and Management (BOM) Japanese English.