Ross Ellis Email & Phone Number

Pittsville, Maryland 21850

Pittsville, Maryland

Provided excellent customer service to our service and sales customers.

Provided excellent customer service to Hertrich's service and sales customers.Exceeded or met my sales quotas throughout the year and raised our Customer Satisfaction Index from 40% up to 85% within one year.

Sold new and pre-owned Mercedes-Benz's for the top dealership in Delaware.I finished with a 98% Customer Satisfaction Index.I met or exceeded all sales requirements for each month since being hired.Sold pre-owned cars for the top dealership on the eastern shore.In the categories of Sales, Gross Profit, and Customer Satisfaction, I was ranked in the top.

Various Locations

Inspected and sold both C.O.D. and insurance estimates for customers.Distributed work load between four technicians and a paint staff.Updated customers, insurance companies, and rental agencies on the progress of our customer's repairs. Included daily phone calls to all parties.Ordered and received foreign and domestic vehicle parts per estimate.Managed.

(4 years). Delegated & oversaw work responsibilities to designated areas of importance for that evening.Day shift supervisor of the Chips Dept. (1 Year). Delegated & oversaw work responsibilities for eight employees.Night shift supervisor of Chips Dept. (2 years). Delegated & oversaw work responsibilities for two employees.Mastered operations of the.