Rovan Machado Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

India

● Mapping out any existing processes in the organization and designing new ones towards achieving greater efficiency and effectiveness● Monitor global compliance with established processes, and provide recommendations to improve overall process efficiency, standardization, and compliance.● Applying the knowledge acquired on business process modeling notations to document processes, develop BPM project plans, and facilitate workshops, contributing towards solving process-related challenges.● Collaborating within Process team to establish service delivery framework and standardize processes, ensuring adherence to overall finance strategy.

Mumbai, Maharashtra, India

Associate Assistant Manager:● Managing daily operations of the team to ensure productivity and meet weekly and monthly targets.● Allocation of accounts and work within the team bases on capacity and potential.● Conducting Performance Review on regular basis to ensure the employee is aware of merit and ready to work on areas of improvement.● Managing and approving leaves for the Team to ensure work-life balance for the team.● Acting as one point of contact for Senior Management and Stakeholders as Process and People SME.● Identifying and mitigating risks related to people and processes on a timely basis.Accounts Receivable Analyst:● Collaborating with Sales and Supply Chain to ensure that the promotional activity is accurately paid for the GM products utilizing the trade funds● Proactively resolving problems for the sales, team members, and senior management to ensure that the payment process is not impacted by these promotional activities● Driving continuous improvement for the current process and deriving hard or soft savings for GM● Maintaining a high level of credibility with sales and customers for GM (Retailers or Wholesalers)Accounts Receivable Specialist:● Worked to achieve the operation goals set by the management.● Validating Customer Trade and Off-Invoice Claims involving thorough research under Various T-Codes of SAP as well as Trade Planner and taking necessary steps based on identification● Coordinated with various teams across the O2C domain to ensure timely completion of payments● Collaborating with offshore colleagues to resolve customer queries and disputes.

Master'S Degree, Business/Commerce, General

Bachelor'S Degree, Business/Commerce, General

Education record