Rowan Sharp

Rowan Sharp Email and Phone Number

ITSM Consultant @ Empired Ltd
perth, western australia, australia
Rowan Sharp's Location
Bassendean, Western Australia, Australia, Australia
Rowan Sharp's Contact Details

Rowan Sharp work email

Rowan Sharp personal email

n/a
About Rowan Sharp

Rowan Sharp is a ITSM Consultant at Empired Ltd. They possess expertise in itil, it service management, itil certified, hp openview, service desk and 20 more skills.

Rowan Sharp's Current Company Details
Empired Ltd

Empired Ltd

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ITSM Consultant
perth, western australia, australia
Website:
empired.com
Employees:
918
Rowan Sharp Work Experience Details
  • Empired Ltd
    Itsm Consultant
    Empired Ltd Jun 2021 - Present
    IT OPs Manager at Horizon Power
    View
  • Empired Ltd
    It Service Delivery Manager
    Empired Ltd Jan 2015 - Oct 2021
    Perth
    Service Delivery ManagerManaging: Risks/Issues, Major Incidents, SIP, Budgeting & Reporting.
    View
  • Empired Ltd
    Process Consultant
    Empired Ltd Jun 2015 - Jun 2018
    Perth, Australia
    Problem and Incident Manager across multiple account:- Major incident management- Reporting, Trending and BI- Problem resolution- Stakeholder coordination and communicationITIL Certified: Managing Across the Life Cycle (MALC)
    View
  • Empired Ltd
    Change & Configuration Coordinator
    Empired Ltd Feb 2013 - Jun 2015
    ITIL Certified:ITIL FoundationsRelease, Control & Validation (RCV)Planning, Protection & Optimisation (PPO)Service Offerings & Agreements (SOA)Operational Support & Analysis (OSA)
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  • Asg Group
    Change & Configuration Manager
    Asg Group Apr 2011 - Feb 2013
    Change: Coordinate, Manage and Facilitate Changes through multiple NPE and Production environments for Dep Finance - Office of Shared ServicesConfig: Manage the CMDB for Shared Services, track Assets, Software, Oracle Code and Changes Approval.
  • Asg Group
    Service Desk Analayst
    Asg Group Aug 2010 - Apr 2011
    Supported multiple Clients using multiple Tools. Internal: ASG (National)External:Office of Shared Services (WA)Symbion Pharmacy (National)Future Fund (Vic)Dep of Education (Vic)Vodafone (National)Tools: Active Directory, Exchange, Windows Terminal Servers, RSA, CISCO soft/hard phones, HP Service Manager 7, HP Open View 4.5, MS Office Suite.

Rowan Sharp Skills

Itil It Service Management Itil Certified Hp Openview Service Desk Active Directory Microsoft Exchange Microsoft Office Service Delivery Itil V3 Foundations Certified Release Management Cmdb Windows 7 Service Management It Operations Service Improvement Cisco Technologies It Management Disaster Recovery Hp Service Manager Prince2 Windows Oracle Solution Architecture Configuration Management

Rowan Sharp Education Details

Frequently Asked Questions about Rowan Sharp

What company does Rowan Sharp work for?

Rowan Sharp works for Empired Ltd

What is Rowan Sharp's role at the current company?

Rowan Sharp's current role is ITSM Consultant.

What is Rowan Sharp's email address?

Rowan Sharp's email address is ro****@****red.com

What schools did Rowan Sharp attend?

Rowan Sharp attended Swan View Senior High School, Edith Cowan University.

What skills is Rowan Sharp known for?

Rowan Sharp has skills like Itil, It Service Management, Itil Certified, Hp Openview, Service Desk, Active Directory, Microsoft Exchange, Microsoft Office, Service Delivery, Itil V3 Foundations Certified, Release Management, Cmdb.

Who are Rowan Sharp's colleagues?

Rowan Sharp's colleagues are Vikram Reddy, Bernard Brunette, Jason Russell, Frank Brown, Ram Mara, Mike Davison, Jenny Browning.

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