Rowena Mellor Email & Phone Number

Toronto, Ontario, Canada

Canada

-Experience in working with various delivery frameworks such as Agile, waterfall, and hybrid approaches-Manufacturing IndustryERP Implementation- Evaluated different ERP solutions- Analyzed different Software's to replace legacy/inhouse built applications- Liaised with stakeholders to understand problems of current system and identify opportunities for process improvement- Mapped the entire current system using Process flow diagraming for the entire company in order to determine gap analysis. Shared it with stakeholders -informing, advising, or updating them- Participated in Design, Solution Modelling and Implementation- Created Test scenarios and Test Cases to ensure functionality meets users expectation- Conducted UAT sessions with user groups across company, documented result, reviewed results with managementE-commerce Implementation - Magento/PIM Implementation - InRiver- Implementation of Magento 2.3.7. Working on upgrade to Magento 2.4- Defined business and system specs for system integrations, and API- Managed requirements to vendor partner in a RMT, set priorities, participated in sprint planning and end of cycle testing, communicated requirements through stories and in meetings- Created system models, BRD, Scope documents, data definitions and process flow diagrams- Participated in reviews of work products and documentation, in collaboration with the project team, to ensure the quality of work products.- Created Training documents for end usersClient Onboarding to internal systems- Participated in continuous development to our inhouse applications3PL Warehouse system onboarding- Collaborated with key stakeholders and IT team members (incl. Developers, Architects, PM, QE’s, BA’s) to build consensus and drive towards delivery of the right solution - Analyzed, translated and documented requirements into business and functional specifications for IT Development team

Toronto, Canada Area

- Prepared team communication materials, status reports, meeting agendas and minutes of meetings.- Created reports and dashboards in Financial Force for senior management to assess the performance of projects.- Tracked project schedule, project scope and resources in Financial Force and developed status reports for the same.- Analyzed the Financial force system to suggest process improvements to streamline their Project Management Process.- Created workflows, process builders and flows to assist the project managers in their planning activities as well as to enhance the usability of the system.- Created and documented all process and data objects created in the Financial Force system

Toronto, Canada Area

- Collaborated with stakeholders in Joint Application Development (JAD) teams for IT Projects.- Created and maintained project artifacts: Business Requirement Document (BRD), Data Flow Diagrams, Process Flow Diagrams, Wire Frames for Web URL & Mobile Applications, UML Diagrams (Activity Diagrams and Use Cases).- Created and maintained High-level Functional requirement documents.- Collaborating with QA teams prepared Scripts and performed User Acceptance Tests, and validated requirement specifications.- Acted as a liaison between the client and technical development team.

Mumbai Area, India

- Analyzed requirements to determine its operational feasibility and state its problem definition. - Coordinated with our onshore business counterpart and clients to understand requirements as well as to provide effort estimates and impact analysis.- Demonstrated design solutions by developing documentation, flowcharts, process diagrams, activity diagrams, BPMN notations, code comments and pseudo code.- Implemented technical solutions by determining and designing system specifications, standards, and programming best practices.- Used Siebel Scripting, configuration, workflows and EAI to customize the CRM application and to implement the design in real time.- Checked the feasibility of the new/pipe lined requirements and providing and impact analysis report on the same.- Responsible for the successful conversion of the Functional Design into the Technical Design Document.- Coordinated with the QA team to validate requirement specifications as well as to perform User Acceptance Testing.- Coordinated with the Technical team (Developers, Solution architect and UI designers) to demonstrate and validate business needs/requirements.

Pune Area, India

- Developed code using Siebel Scripting, configuration and workflows to implement and support the design solution.- Fixed Defects in various phases of testing and supported its delivery to the Testing team and Business.- Responsible for code migration from Development environment to User Acceptance Testing (UAT) environment.- Planned Solution approaches and documented them in Technical Design Documents.- Interacted with first hand user to gain better understanding of concerns while navigating through the applications and created User Manuals to enhance user experience.- Participated in the post release support to fix urgent issues and to trouble shoot any environment/application related issues.- Composed test cases and performed testing activities to ensure defect free delivery.

Post Graduation, Information Technology Project Management

- Creation and deployment of Project Management Tools: Business Case, Project Charter, Scope Statement, WBS, Project Management Plan, Risk.

Post Graduation, Business Analysis, 3.84 Gpa

Activities and Societies: Student Life Association International Student Ambassador- Creation of BA artifacts: Strategic Analysis Plan.

Bachelor’S Degree, Electronics And Telecommunication Engineering, Distinction

Hosted the college annual event Spandan for 2 consecutive years. Also hosted other events such a singing competitions, art events etc..