Edward Rowin, Csm Email & Phone Number

Roswell, Ga

Manage team of 3 local and 3 offshore web support developers. Served as Web security and server deployment manager for over 200 SAAS websites and 100 enterprise websites. Oversee 4 SEO and digital marketing project managers. Subject Matter Expert (SME) for web technologies and SQL database.Selected Accomplishments:• Created and streamlined risk and patch management processes to maintain and prevent security vulnerabilities for servers and websites.• Write specs for custom functional web site enhancements for clients by collaborating with clients and developers in scope decisions, estimate, and testing.• Saved over $100.0k in payroll costs, reduced customer trouble call errors, and increased efficiencies by creating new web support workflow using automated ticketing system.

Roswell, Ga

Conducted site visits, learned business processes, wrote specifications and modifications for clientele. Participated in QA testing on new releases. Selected as lead implementation trainer and lead business analyst, managing all special case, large contract, and complex business model clients.Selected Accomplishments:• Safeguarded successful software deployment and guaranteed all parties’ awareness of deliverables and roadblocks by assisting in definition of project scope and objectives as well as creating and managing project plans, in cooperation with customer's internal project manager. • Configured software application to meet customers’ business processes using onsite or remote business analysis.

Supervised over 100 employees across fourteen retail stores and corporate office. Managed operating budget of $1.1M. Tracked inventory, profit, and loss using business intelligence. Selected Accomplishments:• Managed aggressive, 18-month retail expansion from 1 brick and mortar store to 14 stand-alone locations on military bases. New stores generated over $6.5M in new revenue. • Established and continually refined a "new store" set up doctrine that included product assortment selection and visual merchandising strategies tailored to each unique location.