Edward Rowin, Csm Email & Phone Number

Roswell, GA

• Manage team of 3 local and 3 offshore web support developers. Served as Web security and server deployment manager for over 200 SAAS websites and 100 enterprise websites. Oversee 4 SEO and digital marketing project.
• Created and streamlined risk and patch management processes to maintain and prevent security vulnerabilities for servers and websites.
• Write specs for custom functional web site enhancements for clients by collaborating with clients and developers in scope decisions, estimate, and testing.
• Saved over $100.0k in payroll costs, reduced customer trouble call errors, and increased efficiencies by creating new web support workflow using automated ticketing system.

Roswell, GA

• Conducted site visits, learned business processes, wrote specifications and modifications for clientele. Participated in QA testing on new releases. Selected as lead implementation trainer and lead business analyst.
• Safeguarded successful software deployment and guaranteed all parties’ awareness of deliverables and roadblocks by assisting in definition of project scope and objectives as well as creating and managing project plans.
• Configured software application to meet customers’ business processes using onsite or remote business analysis.

• Supervised over 100 employees across fourteen retail stores and corporate office. Managed operating budget of $1.1M. Tracked inventory, profit, and loss using business intelligence. Selected Accomplishments:
• Managed aggressive, 18-month retail expansion from 1 brick and mortar store to 14 stand-alone locations on military bases. New stores generated over $6.5M in new revenue.
• Established and continually refined a "new store" set up doctrine that included product assortment selection and visual merchandising strategies tailored to each unique location.