Roy Cooper Email & Phone Number

Royersford, Pa, Us

Collegeville, Pennsylvania, United States

• Provide technical support and assistance to customers in-store and remotely• Diagnose and troubleshoot computer, smartphone, and other electronic device issues• Repair or replace defective hardware and software• Install and configure new devices and software and provide training on how to use • Maintain and update customer records• Upsell Geek Squad products and services• Ensure customer satisfaction through excellent service

• Leveraged CRM capabilities to track customer interactions, manage sales pipelines, and follow up leads• Establish a positive rapport with customers to understand their needs and preferences• Negotiate sales terms, including price, trade-in allowance, financing rates, and warranties, to close deals effectively.• Stay up-to-date on product knowledge, including new models, features, and industry trends.• Complete all required paperwork accurately and efficiently, including sales… Show more • Leveraged CRM capabilities to track customer interactions, manage sales pipelines, and follow up leads• Establish a positive rapport with customers to understand their needs and preferences• Negotiate sales terms, including price, trade-in allowance, financing rates, and warranties, to close deals effectively.• Stay up-to-date on product knowledge, including new models, features, and industry trends.• Complete all required paperwork accurately and efficiently, including sales contracts and financing agreements. Show less

Royersford, Pennsylvania, United States

• Managing sales and costs for business • Managing, motivating, and scheduling of staff• Managing and ordering products and ingredients• Handling customer inquiries, feedback, and complaints in person, online, and phone• Setting up systems, hardware, and software for a small business including web-based systems, computer systems, networking, and point-of-sale systems• Maintaining and optimizing in-house systems and services• Identifying hardware and software issues and… Show more • Managing sales and costs for business • Managing, motivating, and scheduling of staff• Managing and ordering products and ingredients• Handling customer inquiries, feedback, and complaints in person, online, and phone• Setting up systems, hardware, and software for a small business including web-based systems, computer systems, networking, and point-of-sale systems• Maintaining and optimizing in-house systems and services• Identifying hardware and software issues and troubleshooting• Creating standard operating procedures for POS and ordering systems to support staff• Setting up and maintaining online promotions and social media platforms Show less

King Of Prussia, Pennsylvania, United States

• Conduct laboratory tests and experiments, following established procedures and protocols• Collect and analyze data, and prepare reports for presentation to supervisors and clients• Maintain laboratory equipment and supplies, and order replacements as needed• Ensure compliance with laboratory safety and quality control standards• Collaborate with other laboratory staff to develop and implement new testing methods and • procedures• Assist with training and supervision of new… Show more • Conduct laboratory tests and experiments, following established procedures and protocols• Collect and analyze data, and prepare reports for presentation to supervisors and clients• Maintain laboratory equipment and supplies, and order replacements as needed• Ensure compliance with laboratory safety and quality control standards• Collaborate with other laboratory staff to develop and implement new testing methods and • procedures• Assist with training and supervision of new laboratory staff members• Communicate with clients to provide technical assistance and answer questions• Participate in quality control and performance improvement activities• Storage and organization of all paste products to ensure efficiency for shipping products Show less

Hatfield, Pennsylvania

Plymouth Meeting, Pennsylvania

Moolap, Victoria, Australia

• Analytical testing of soil samples, equipment calibration, data entry, test reporting, employee training, customer service, and laboratory maintenance. • Troubleshoot and maintain laboratory computers and systems.

10 Sawmills Way, Torquay Vic 3228

• Baking and molding artisanal organic sourdough in a wholesale, team-based environment. • Developed new products using existing ingredients.

Safeway Roseburg, Oregon , Usa

• Management of people and product within the Bakery department. • Responsible for delivering consistent quality and customer service, along with profitability. • Employed as a Baker until August 2014, and then took over management role. • Brought department back to profitability within three months.

5 Swanport Rd, Murray Bridge Sa 5253

Baking goods in a retail environment, providing direct customer service and stepping in for manager. This is included assisting bakery manager with scheduling, ordering and leading the bakery team.

60 Adelaide Rd, Murray Bridge Sa 5253

Started baking when I was 16, and quickly learned all the techniques and roles within the Bakery. Undertook a Certificate III in Baking and Pastry Cook to further my knowledge and improve my skills.

Education record

Certificate Iv Laboratory Technics, Clinical Laboratory Science/Medical Technology/Technologist, Pass

Training in basic and diploma level to become a laboratory technician.

Ged (High School Equivalency), High School Equivalence Certificate Program, Pass

Used to obtain my High school equivalency/High school diploma, enabling me to study further and attend collage or university.

Certificate Iii Baker/Pastry Cook, Baking And Pastry Arts/Baker/Pastry Chef, Pass

Training in a range of fields including Baking and most food preparation areas.