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Manage all Internet related Leads for Sales/Service for the Gatorland Acura-Kia Stores. Manager of the Business Development Center for the Gatorland Acura-Kia Stores.

General Motors, Standards for Excellence FacilitatorStandards for Excellence automotive consultant, trainer and process improvement facilitator for Twenty Four General Motor's dealerships in Florida, Alabama and Georgia. Analyzed the business processes and supporting data from internal and external clients to determine outstanding client business needs and then designed the plan to improve the overall performance of each client. Participated in interviewing and observing client personnel, in the process to document (flowchart) current business and operational practices and processes as a baseline for process improvement initiatives. Assisted in analysis and effectiveness of existing processes and provided recommendations on the future state and long-term strategy. Coached and developed other individuals and teams on best practices while utilizing Maritz deliverables and tools to drive results. Communicated with all levels of internal clients, GM clients, and Maritz clients using web based communication tools. Collaboratively coordinated efforts and worked with an inclusive focus to develop a culture of consistent process improvement while maintaining the delicate balance of multiple client initiative goals.

Retired as a Master Sergeant, United States Marine Corps