Roy Bentley Email & Phone Number

Charlotte, NC, US

Charlotte, NC, US

Charlotte, NC, US

Cambridge, GB

As Senior Sales Engineer, I played a key role in driving the technical sale of cutting-edge AI speech transcription, translation, and speech intelligence products at a Series A startup. My primary responsibility was the building and maintenance of trusted technical advisor relationships with our customers, both pre-sale and post-sale. My generalist.

San Diego, California, US

• As Senior Sales Engineer, I was directly involved in the sales process, taking responsibility for the technical relationship with the customer. My primary contribution to the sales effort was driven by building a.
• Presenter, “Implementing Voice Biometrics – What You Need to Know”, Avaya ENGAGE 2020
• Co-Panelist, “Using Biometrics & AI to Establish Trust”, SpeechTEK 2019
• Co-presenter, “Why Voice Biometrics – A Primer”, Avaya ENGAGE 2019

San Diego, California, US

I joined the team as the merger between LumenVox and VoiceTrust was being completed, which brought a new Voice Biometrics product line into the LumenVox fold. Performed much of the initial development of the new biometrics delivery practice area, working to adapt VoiceTrust’s prior OEM-focused model to LumenVox’ channel-based model. Provided technical.

Hoboken, New Jersey, US

As a member of the R&D Line of Business team, I owned the delivery of NICE's Real-Time Authentication and Fraud solutions in the Americas and APAC regions from pre-sales to post-implementation. These solutions feature passive voice biometric authentication, real-time fraudster detection, and proactive fraudster detection using biometric clustering. My.

Hoboken, New Jersey, US

As a founding member of the Technical Specialists team, I assisted the team’s management in defining roles and responsibilities, strategy, and billable items. The team acted as the division’s “Swiss army knife” and increased successful closure of the Professional Services organization’s most complex projects while reducing time to project closure. As the.

Hoboken, New Jersey, US

Within this role, I served as the primary technical point of contact and Subject Matter Expert for large customers within the Enterprise and Public Safety spaces. This included development of strategy, managing customer communications, escalations during high priority and critical issues, and the development of documentation across all phases of solutions.

San Francisco, California, US

In this role, I was part of a team responsible for the administration of the Bank’s remote access systems, based on RSA SecurID, Citrix, Nortel Contivity VPN, and Juniper SSL VPN in a large-scale enterprise environment. In addition to my primary role, I developed various scripts and batch processes to increase the team’s productivity. I also served as a.

As the first hire of the company, I was responsible for building out our complete technology infrastructure, based around Windows Server 2003 with Active Directory, GPOs, and IIS. I also installed all network and telephony cabling, imaged and installed 120 agent workstations, and deployed an Interactive Softworks predictive dialer. Once the initial build.

Salisbury, North Carolina, US

In this role, I was responsible for an IT staff of two as well as the company's IT budget and the technology infrastructure for 4 dialing centers, our headquarters office, and 2 datacenters. My group was responsible for all aspects of a Windows 2000 (and later 2003)-based network, including Active Directory, GPO, DHCP, and DNS, as well as SQL Server 7 and.

US

Portsmouth, NH, US