As the Enterprise Renewal Manager at Nintex, my role revolves around strategically managing enterprise accounts, with a focus on maintaining a robust $16M annual recurring revenue portfolio.With over seven years of Customer Success Management experience, working with multiple industries within the SaaS and CRM ecosystem. I have a proven track record of increasing retention rates, reducing churn, and identifying upsell and cross-sell opportunities. Having developed strong skills in customer success, revenue forecasting, account management, and pricing negotiations.I am proficient in using Salesforce, Clari and other CRM tools to manage and optimize the renewal process. Passionate about delivering value to customers and ensuring their success.
Listed skills include Customer Service, Public Speaking, Leadership, Communication, and 37 others.