Reginald Williams Email & Phone Number

• Information Technology professional with an extensive knowledge of Windows Active Directory and Novell Net Ware networks, VMWare 7.x, Veeam Backup & Replication 12.x and various operating systems.• Practical, hands-on experience with assembly, troubleshooting, and repair of Lenovo & IBM Laptop / PC, Dell Laptop / PC, Compaq PC and personal computers, local and network printers.• Excellent customer relation’s skills, including delivering training and providing “Help Desk” support for end users on a variety of Microsoft applications.• Demonstrated ability to function effectively as a team player, as well as work independently to achieve organizational objectives.• Supervised Help Desk/PC/Lan Technician for 6 yearsSpecialties: Virtualization & Disastor Recovery: VMWare 7.x, 6.x, Backup/DR (Veeam, Backup Exec)Networking & Servers Administration: Windows AD 2016, 2008 2003. Windows Server 2019, 2016, 2012, 2008, 2003, 2000, NT4.0, Dell Unity Storage, NAS, Synology NAS , Novell Netware 3.12, Hardware: Dell PowerEdge & Compaq pc, HP/Compaq Proliant servers, Lenovo Ultrabook, ThinkPads, Dell Notebooks.Email: Outlook 365, Lotus Notes/Domino, Exchange 2016, OutlookEnd Point Protection: Sophos Cyber Security, Kaspersky Endpoint Security 12, Server 10, 8, Symantec, Mcafee, ESET NOD32Imaging/Ghosting: Acronis, Macrium, GhostCommunications: Shortel Diretor, Avaya. Help Desk support, Microsoft Office, Microsoft Windows (11, 10, 8.1, 7, 2000, 98, NT 4.0, XP, Vista, Win7), , Remote Software: DameWare, Logmein Rescue, PC Anywhere, Microsoft RDP

Listed skills include Servers, Network Administration, Technical Support, Windows 7, and 18 others.