Business Optimization Project Manager
Current- Managed transformation initiative to optimize the administration of contracted field services with $9M in spend by implementing a web-based tool and ensuring process controls across multiple business units.- Increased company recoveries for third-party damages by $600K by standardizing business processes, developing a tracker to monitor claim readiness and introducing process automation.- Managed projects scoped around process optimization, system enhancements, and/or continuous improvement.- Published and implemented business processes across many stakeholder groups, performing stakeholder communication, training, and change management activities. - Led efforts to develop and deliver executive-level dashboard, capturing operational and cost performance metrics for key enterprise risk mitigation programs. Collaborated with subject matter experts to fill data gaps in a timely matter and provide COO with actionable insight.- Lean Six Sigma certified