Ruben Martinez Email and Phone Number
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Self-motivated trusted advisor and support relations manager with proven ability to develop, execute, and manage service delivery strategies. Several years of delivering customer service strategies for emerging product and service portfolios. Accomplished communications skills: highly experienced in developing client relationships and trusted advisor for product, business, and client’s requirements. Successful results in leading and collaborating with cross-functional teams. Expertise in product and service business planning with proven ability to translate business requirements into executable service strategies. Reputation as a creative, innovative, and results-oriented professional with excellent interpersonal and problem solving abilities. Proven abilities in exceeding individual, project, and, organizational objectives. Accomplished in oral and written communications and Project Management concepts and methodologies. Highly effective in team leadership and development.Specialties: Services Product Management Support Account ManagementProduct Lifecycle ManagementResource ManagementProject ManagementPricing / Forecast ManagementFinancial / P&L AcumenRelationships and Team BuildingChannel Partner Services
West Ip Communications
View- Website:
- westipc.com
- Employees:
- 98
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Solution ManagerWest Ip Communications Mar 2014 - Present
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Enterprise Support Account ManagerRim ...Blackberry Nov 2010 - PresentIrving, TxServed as a single point of contact and customer’s advocate for Premier Enterprise and Federal Government accounts. Proactively maintained client’s trusted advisor status with recurring annual service revenue of over $3M.Responsible for providing advisory role to senior management of assigned accounts to drive adoption of mobility software solutions, service programs, and all post sales activityDelivered Premier level SLA’s partnering with technical, sales and engineering resourcesManaged client’s infrastructure migration and adoption of BlackBerry’s Mobile Device Management solutions Developed tactical plan for incident management and critical escalations through formal business process resulting in meeting customer’s business requirements and problem resolution
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Telecom Cmg LeaderCareer Connection Feb 2010 - Dec 2010CareerConnection is the oldest and largest career management and networking organization in the Dallas/Fort Worth Metroplex. Since September 1992, CareerConnection has assisted over 30,000 professionals in networking, career management and placement with companies throughout the Metroplex.
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Services Product ManagerAvaya 2003 - 2008Services Product ManagerDeveloped, launched and managed Avaya’s channel partner support services. Defined service offer content, established pricing and delivery to channel partners. Led project teams through "go to market" process. Responsible for services offer development, marketing collateral, training presentations and offer account team, channel partners and customers with a focus on offer value and benefits. -
Portfolio Marketing ManagerNortel 2000 - 2001Portfolio Marketing ManagerManaged brand-marketing for Meridian IP desktop portfolio including development and presentation of collateral used by direct and indirect channels providing product descriptions, positioning, value statements. -
Manager, New Product Introduction ServicesWilliams Communications 1995 - 2000Manager, New Product Introduction ServicesAccountability for New Product Introduction process for largest North American distributor of Nortel's products. Created business readiness plans identifying resources, skills, and operational standards to support introduction of voice and data products. -
Technical Support ManagerBell Atlantic Meridian Systems 1984 - 1995Directed technical support engineers with operating expense of $1.5M providing engineering support and services to customers, sales, marketing and field personnel. Scheduled project resources and directed product support organization.
Ruben Martinez Skills
Ruben Martinez Education Details
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Marketing
Frequently Asked Questions about Ruben Martinez
What company does Ruben Martinez work for?
Ruben Martinez works for West Ip Communications
What is Ruben Martinez's role at the current company?
Ruben Martinez's current role is Solutions Manager at West IPC.
What is Ruben Martinez's email address?
Ruben Martinez's email address is ru****@****ink.net
What is Ruben Martinez's direct phone number?
Ruben Martinez's direct phone number is +150258*****
What schools did Ruben Martinez attend?
Ruben Martinez attended Dallas Baptist University.
What skills is Ruben Martinez known for?
Ruben Martinez has skills like Telecommunications, Cross Functional Team Leadership, Product Management, Wireless, Enterprise Software, Go To Market Strategy, Voip, Vendor Management, Channel Partners, Ip, Crm, Product Lifecycle Management.
Who are Ruben Martinez's colleagues?
Ruben Martinez's colleagues are Patricia Boyd, Ethan Adkisson, Kim Smith, Dana Young, Rebecca Walker, Walter Schellin, Frank Venezia.
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Ruben Martinez
Minneapolis, Mn3aeritae.com, me.com, checkpoint.com1 +161274XXXXX
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Ruben Martinez
Denver, Co5glampinghub.com, regis.edu, national-amusements.com, americanglampingassociation.net, glampinghub.com5 +172064XXXXX
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1strategicstaff.com
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Ruben Martinez
Leadership, Business, And Technology Athlete | Full Stack Software Engineer | Previously A Sales, Marketing, And Operations Leader | Trained Life Coach | Meta (Facebook) AlumAustin, Tx6gmail.com, fiksu.com, fullbridge.com, facebook.com, facebook.com, abilitie.com2 +141369XXXXX
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