Provided leadership, program direction and operational guidance to staff.Ensured all contract-established outcomes are communicated to staff, and individual performance standards are established for accountability.Ensure maintenance of a tracking system to ensure outcome goals are monitored and achieved.Conduct cross training and other events to promote relationship building between the various offices, divisions, and partnering agencies.Conducted file and computer audits, document results, and administer training and corrective action.Oversee caseload assignments, as well as the quality and maintenance of required electronic records and/or files.Served as a liaison to partners, prospective employers, training programs, and the participants.Evaluated assigned employee performance, prepared performance appraisals, and recommend and documented disciplinary action.Established and maintained positive working relationships with funders, employers, state and local partners, agencies, organizations and businesses within the community.Facilitated staff meetings and staff trainings; attend various meetings, trainings, seminars, and workshops as appropriate.Provide other related duties as required and directed

Provide case management services for homeless families in transitional housing as a member of a multidisciplinary team. Support clients in attainment of income, resolving debt and legal concerns, building savings and transition into permanent housing. Utilized Motivational Interviewing, Solution Focused, and Strengths based case management supports. Complete assessments and provided referrals, monitoring, case plan development and evaluation, crisis intervention and advocacy. Assist clients with housing applications, complete supportive and subsidized housing paperwork, surveys rental market for affordable housing, and advocate for clients with prospective property owners. Documented timely and accurate service delivery case notes in CSTAR (client management Information system) and utilized MS Word and Outlook.

Case Manager for San Diego County Welfare to Work Program under Cal WORKS. Provides a variety of services for clientelle related to education, employment, and life-support, including referrals, counseling sessions, and follow-up sessions. Ensure compliance with federal, state, and agency rules and regulations. Conducts initial needs assessment with clients to identify skills, aptitude, interests, and supportive service needs. Develops Individual Employment Plan for each client, establishing client’s career goals, program services, training, and activities. Makes modifications as needed. Collects, organizes, and analyzes information obtained through records, tests, interviews, and professional sources. Maintains proper documentation of clients’ information, activities, and case notes entered into data information system, ensuring compliance and performance. Provides follow-up services to evaluate client’s progress and program effectiveness, and inquires about clients’ employment longevity after placement in a position. Develops and facilitates regular job search workshops for clients, including providing information on resumes, job search, interviewing, and networking. Assists clients with writing and revision of job search paperwork, including employment applications, cover letters, resumes, reference letters, thank you letters. Provides practice interviews and networking tips. Assists clients in locating positions of employment in community, including obtaining job listings and employment ads and notifying clients.

The Starting Point program at Alpine Special Treatment Center is a 12-bed voluntary residential treatment program for transitional aged youth (18-25 years old) with co-occurring psychological and substance abuse issues. A psychosocial model of rehabilitation is utilized by multidisciplinary direct care and support staff members with the goal of successful community reintegration within a six month timeframe in order to reduce the potential for high risk behaviors that lead to institutionalization, incarceration, and/or homelessness. • Significant involvement in Admission and Discharge processes. • Case management with program clientele. Coordinates community resources and makes referrals as recommended by the Treatment Team. • Participation in weekly interdisciplinary Treatment Team meetings. • Maintenance of program trackings and County databases within time intervals outlined by Program Director. • Provided supportive assistance to direct care staff as needed. • Provides assistant to the upper management on other tasks as needed.

Qualifies prospective students and disseminates courses and program information. Advisment of potential students with respect to admission, degree options, requirements, and providing information on policy practices and process. Evaluation of transcripts during the initial interview and advise students on the transfer and application of current academic credits for purposes of degre completion

Provides written and oral translation services to individuals and corporations large and small, including Fortune 500 companies and their clients for Spanish to English and English to Spanish translation. Offer competitive rates and quick service.

Employee recruiting and hiring process including interviews, safety training, orientationParticipated in sales/ new business attraction by marketing qualified employeesConducted interviews through rigorous screening process for job placement

Employment support and development, case management, social services focused family wellness, self sufficiency and the prevention of homelessness.

Lead staffing specialist for the Whittier branch of Staffmark. In charge of hiring and recruiting, employment verification, new employee application process, payroll, editing and proofing client documents, client relations and new business. Employee recruiting and hiring process including interviews, safety training, orientation. Managed and evaluated unemployment and workers’ compensation benefits processOffice focus: Staffing for general labor, clerical, administrative, heavy industrial

Quality control inspector for logistics company to verify shipping destinations; performed inventory control; issues reporting and management.Clients include: JC Penney, Best Buy, Home Shopping Network