Brian Rubin Email & Phone Number

Denver, Colorado, United States

Boulder, Co

Responsible for a portfolio of events with revenue of $200M+ and management of $15M of operating budget while leading a team of 35, with 6 direct reports. This included coordinating with sales, marketing, and other departments to achieve goals and objectives. Partnered with the legal team on contracts for maximum benefit and coverage.• Headed sourcing, proposals, and contracting of suppliers and venues for maximum savings and performance, instituting Service Level Agreements.• Onboarded an acquired team of 18 and portfolio of events by analyzing current people and processes and providing leadership to establish structure and continuity in business rules.• Partnered with the Global Biorisk Advisory Council and major stakeholders to develop “All Secure”, back to business Covid plan for Informa North America events.• Worked with venues, suppliers, and legal teams to analyze contracts and mitigate COVID cancellation expenses accounting for over $7M in savings and credits.

Led a team of 17, with 5 direct reports, that created functional strategies and objectives for operational disciplines (such as conference, exhibition, and sponsorship fulfillment) and developed budgets, policies, procedures, and staffing schedules to support the infrastructure.• Renegotiated Tier 1 supplier agreements for increased revenues of up to 20% and decreased spend.• Relocated city wide tradeshow to a new city and venue, working with city and building officials to overcome obstacles.• Negotiated financial and needs based incentive packages from cities, venues, and suppliers, bolstering marketing and customer service offerings

Led a team of 25, with 8 direct reports that directed core components for a portfolio of in-person tradeshows and conferences. Established and executed event brand goals while managing 3rd-party vendors, General Service Contractors, and a $12M annual budget.• Sourced and implemented call center software for enhanced interaction tracking and onboarded additional contact features.• Initiated customer first philosophy for Contact Center, reducing call and email volume and creating proactive solution-oriented mindset.• Developed and implemented new health and safety protocols for staff, clients, and venues, ensuring safe operating models and trackable incident reporting structure.

Grew team of 20, with 6 direct reports, that redefined North American portfolios for best service to internal stakeholders. Partnered with venues and cities to accommodate exponential show growth, while managing a $12M budget.• Established Sustainability Task Force within operations team to work on lessening the environmental impact of events and helping to earn sustainability awards.• Created new support roles based on market needs, working with leadership, finance and internal market teams to define and budget

Created Customer Success Team (CST), forming U.S. central services group to replace smaller non-connected team groups. Leveraged economies of scale within a rapidly growing company to recognize cost savings and efficiencies. Directed client-facing and backend structure of Registration, Customer Service and Housing for U.S.-based tradeshows.

Bachelor Of Arts - Ba

Two Years Of Course Study