Brian Rubin

Brian Rubin Email and Phone Number

Operations & Customer Success Executive Leader @ GES - Global Experience Specialists
las vegas, nevada, united states
Brian Rubin's Location
Boulder, Colorado, United States, United States
Brian Rubin's Contact Details

Brian Rubin personal email

n/a
About Brian Rubin

Exceptional leader with 10+ years of executive level experience specialized in organizational leadership, onboarding and team management, and integration of teams experiencing phenomenal growth. Skilled at estimating operating needs and costs, managing budgets, and directly contributing to sustainable short and long-term revenue objectives. Known for motivating personnel to achieve goals and greater success with all levels of company staff, management, vendors, suppliers, VIP guests, and group and international accounts. • Trade Shows & Conferences• Customer Support• Event Management• Multi-Functional Teams• Safety Assurance• Risk Assessment• Contract Negotiations• Vendor Relations• RFP’s & RFQ’s

Brian Rubin's Current Company Details
GES - Global Experience Specialists

Ges - Global Experience Specialists

View
Operations & Customer Success Executive Leader
las vegas, nevada, united states
Website:
ges.com
Employees:
2903
Brian Rubin Work Experience Details
  • Ges - Global Experience Specialists
    Sr. Strategic Client Services Manager
    Ges - Global Experience Specialists Jan 2022 - Present
    Denver, Colorado, United States
  • Informa Markets
    Vp - Operations
    Informa Markets 2019 - 2020
    Boulder, Co
    Responsible for a portfolio of events with revenue of $200M+ and management of $15M of operating budget while leading a team of 35, with 6 direct reports. This included coordinating with sales, marketing, and other departments to achieve goals and objectives. Partnered with the legal team on contracts for maximum benefit and coverage.• Headed sourcing, proposals, and contracting of suppliers and venues for maximum savings and performance, instituting Service Level Agreements.• Onboarded an acquired team of 18 and portfolio of events by analyzing current people and processes and providing leadership to establish structure and continuity in business rules.• Partnered with the Global Biorisk Advisory Council and major stakeholders to develop “All Secure”, back to business Covid plan for Informa North America events.• Worked with venues, suppliers, and legal teams to analyze contracts and mitigate COVID cancellation expenses accounting for over $7M in savings and credits.
  • Informa Markets
    Senior Director Of Operations
    Informa Markets 2017 - 2019
    Led a team of 17, with 5 direct reports, that created functional strategies and objectives for operational disciplines (such as conference, exhibition, and sponsorship fulfillment) and developed budgets, policies, procedures, and staffing schedules to support the infrastructure.• Renegotiated Tier 1 supplier agreements for increased revenues of up to 20% and decreased spend.• Relocated city wide tradeshow to a new city and venue, working with city and building officials to overcome obstacles.• Negotiated financial and needs based incentive packages from cities, venues, and suppliers, bolstering marketing and customer service offerings
  • Penton
    Director Of Exhibitions
    Penton 2014 - 2017
    Led a team of 25, with 8 direct reports that directed core components for a portfolio of in-person tradeshows and conferences. Established and executed event brand goals while managing 3rd-party vendors, General Service Contractors, and a $12M annual budget.• Sourced and implemented call center software for enhanced interaction tracking and onboarded additional contact features.• Initiated customer first philosophy for Contact Center, reducing call and email volume and creating proactive solution-oriented mindset.• Developed and implemented new health and safety protocols for staff, clients, and venues, ensuring safe operating models and trackable incident reporting structure.
  • Penton
    Operations Director
    Penton 2011 - 2014
    Grew team of 20, with 6 direct reports, that redefined North American portfolios for best service to internal stakeholders. Partnered with venues and cities to accommodate exponential show growth, while managing a $12M budget.• Established Sustainability Task Force within operations team to work on lessening the environmental impact of events and helping to earn sustainability awards.• Created new support roles based on market needs, working with leadership, finance and internal market teams to define and budget
  • Penton
    Client Services Director
    Penton 2008 - 2011
    Created Customer Success Team (CST), forming U.S. central services group to replace smaller non-connected team groups. Leveraged economies of scale within a rapidly growing company to recognize cost savings and efficiencies. Directed client-facing and backend structure of Registration, Customer Service and Housing for U.S.-based tradeshows.

Brian Rubin Skills

Trade Shows Event Management Marketing Communications Corporate Events Marketing Strategy Email Marketing Social Media Marketing Social Media Online Marketing Event Planning Advertising Marketing Online Advertising Public Relations Account Management Integrated Marketing Meeting Planning Direct Marketing B2b Sponsorship Live Events

Brian Rubin Education Details

Frequently Asked Questions about Brian Rubin

What company does Brian Rubin work for?

Brian Rubin works for Ges - Global Experience Specialists

What is Brian Rubin's role at the current company?

Brian Rubin's current role is Operations & Customer Success Executive Leader.

What is Brian Rubin's email address?

Brian Rubin's email address is br****@****ges.com

What schools did Brian Rubin attend?

Brian Rubin attended Colorado State University, Syracuse University.

What skills is Brian Rubin known for?

Brian Rubin has skills like Trade Shows, Event Management, Marketing Communications, Corporate Events, Marketing Strategy, Email Marketing, Social Media Marketing, Social Media, Online Marketing, Event Planning, Advertising, Marketing.

Who are Brian Rubin's colleagues?

Brian Rubin's colleagues are Michael Austin, Opoku Danquah, Tony Petrucci, Jack Callahan, Tomas Alexander, Faisal Alrushaid, Hannah Ashwood.

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