Ruby Griffith Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

Cincinnati Metropolitan Area

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

Crestview Hills, Ky / Louisville, Ky

Develop relationships with customers to find clothing for their body type, lifestyle, and personal style. Coach employees on styling and relationship development.• Trained stylist that's helps revamp the average female wardrobe.• Provide clients with knowledge on over 150 brands that we carry in-store.• Tend to client's needs and wants and see what I can do to satisfy them.• Responded quickly to customer complaints and used customer service techniques to initiate problem… Show more Develop relationships with customers to find clothing for their body type, lifestyle, and personal style. Coach employees on styling and relationship development.• Trained stylist that's helps revamp the average female wardrobe.• Provide clients with knowledge on over 150 brands that we carry in-store.• Tend to client's needs and wants and see what I can do to satisfy them.• Responded quickly to customer complaints and used customer service techniques to initiate problem resolution.• Followed district protocols in handling and resolving disciplinary issues.• Researched out-of-stock items to find additional inventory in other store locations.• Tracked all leads using Celerant and Alpha Database and followed up with interested parties within 2 weeks.• Inputted customer data into the system, updating the information regularly with changes to buying habits.• Coached other employees in effective customer service and successful selling techniques.• Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables, and chairs. Show less

Crestview Hills, Kentucky

Built long-term relationships with clients through effective selling, dynamic response and personal connections.• Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coin.• Planned and executed style socials and fundraisers.• Assisted GM with store opening and closing procedures.• Provided onsite training.Inputted customer data into the system, updating the information regularly with changes to buying habits.

Highland Heights, Kentucky, United States

• Worked with 6 teammates and mentor directly on client-based projects• 3 client-based project• Career readiness certification• Worked on branding and personal element• Utilized Zoom meetings for project completion

Crestview Hills, Ky

• Generated sales by executing a complete sales cycle process and break-even rate-tracking through contract negotiations and close.• Planned and developed strategies to increase sales and territory.• Made outbound sales calls to contact prospective leads, using effective communication skills.• Managed cash register operations using a POS system including processing sales and returns.• Boosted team morale and overall sales volume by creating employee incentive sales… Show more • Generated sales by executing a complete sales cycle process and break-even rate-tracking through contract negotiations and close.• Planned and developed strategies to increase sales and territory.• Made outbound sales calls to contact prospective leads, using effective communication skills.• Managed cash register operations using a POS system including processing sales and returns.• Boosted team morale and overall sales volume by creating employee incentive sales contests.• Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.• Oversaw inventory purchases and sales contracts to keep records current and compliant.• Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment. Show less

Crestview Hills, Kentucky

• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.• Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.• Mentored team… Show more • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.• Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.• Mentored team members in mastering sales techniques to consistently exceed objectives.• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.• Offered product and service consultations and employed upselling techniques.• Helped customers sign up for loyalty programs and submitted completed paperwork.• Recommended merchandise to customers based on needs and preferences.• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Show less

Bachelor'S Degree, Marketing

Activities and Societies: Alpha Omicron Pi, Best Buddies. MKT480- (The Underground Agency) -Worked on multiple client-based projects..

Core 40 Diploma

Activities and Societies: Cheerleading, Key Club, Spanish Club, Yearbook Club. While being a full-time student I also was involved.

Bachelor'S Degree, Marketing, 4.0

Activities and Societies: Alpha Omicron Pi