Ruby L. Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

🚀 Unleashing Personalisation's Potential at REA Group As a proud member of the Stack Stars team, I am deeply immersed in revolutionising personalisation at REA. My focus centers on driving impactful Decisioning projects that empower the realestate.com.au homepage with tailored and engaging experiences.At the forefront of innovation, I harness the power of cutting-edge Event-Driven Architecture (EDA) technologies, including Flink, Kafka, Kinesis, and more. By seamlessly integrating these tools, I am shaping the future of personalisation, enriching user interactions and redefining engagement.

Sydney, New South Wales, Australia

🎯 Engineering Excellence in Data and Personalization Passionate about creating impactful systems, I navigate a diverse tech landscape with fluency in TypeScript, Scala, Python, SQL, Apache Airflow, Kafka, AWS, BigQuery, DynamoDB, gRPC, Tealium, and Braze. My journey showcases:- Mastering Cloud Synergy: From cloud computing to deployment strategies and monitoring, I leverage a holistic understanding to ensure the seamless operation of digital landscapes.- Powering Personalization: Spearheading the Decisioning API development has been a highlight, propelling personalisation on realestate.com.au's homepage. I also enhanced our Tealium Customer - -Data Platform through RCA onboarding.- Architect of Strategy: I contribute to Decisioning Service project proposals, ensuring alignment with dynamic goals. My prowess extends to decoding personalisation stack intricacies, illuminating data interplay across diverse elements.- Data Quality Sentinel: By owning support and PagerDuty alerts, I maintain vigilant data quality and address anomalies proactively.- Fueling Innovation: My dedication to innovation shines in the coming-soon listings initiative, where I wield Scala to fortify APIs, cementing our commitment to groundbreaking solutions.

Melbourne, Victoria, Australia

🧭 Embarking on a Tech Exploration Journey: Three Rotations at REA GroupOctober 2021 — February 2022: Data Service - Tagging & Analytics 🔍 Navigating the Data Universe with Tealium IQ - Experienced in using Tealium IQ for precise tag management and optimisation.- Efficiently communicated with diverse stakeholders to craft effective schema designs.- Embraced data analytics by working with platforms such as BigQuery, Adobe Analytics, and Google Analytics.- Active contributor to the Tealium and Argonaut Migration project, facilitating smooth transitions and improvements.- Designed and developed the UI of the Google extension Ski GogglesJune — October 2021: Consumer Experience - Seeker Web✨ Elevating User Experiences with Innovation - Learned React and elevated coding proficiency through TypeScript.- Mastered the Argonaut framework, developing Micro Frontends including the Map Results Web.- Played an active role in the realestate.com.au Uplift project, driving impactful changes.- Crafted webpages using styled components and Construct-kit, ensuring a captivating user experience.- Led the Cardify slice with effective communication and seamless collaboration.- Efficiently utilized Figma for UI development, translating ideas into impactful designs.- Employed GraphQL to seamlessly receive listing data from the Listing Experience API.February - June 2021: Proptrack - Valuations🛠️ Building Excellence, One Micro-Service at a Time- Learned to code in TypeScript and crafted micro-services, showcasing a knack for coding excellence.- Gained a comprehensive understanding of RESTful APIs and endpoint payload determination.- Skillfully wrote and executed queries in SQL servers, ensuring data accuracy.- Embraced CI/CD and deployment pipelines, following best practices.- Mastered the Postman testing tool and Cypress testing framework for thorough validation.- Explored New Relic and Splunk for meticulous monitoring and timely alerting.

Melbourne, Australia

🤝 Empowering Women in STEM through Engagement and CollaborationWomen in STEM Club is a dynamic initiative spearheaded by Swinburne students and backed by university faculty. As a passionate advocate for diversity and inclusion, I've been actively involved in this organisation, fostering connections and empowering women in STEM fields through a variety of impactful social and networking events.My pivotal roles and duties include:- Contributed IT support: Ensuring the seamless functioning of the club's operations by providing essential IT support.- Collaborated with the club committee: Actively worked alongside fellow committee members to meticulously plan and execute meetings and events.- Enhanced social media content: Leveraged my creativity to update and curate captivating social media content, elevating the club's online presence and engagement.Built networks with industrial professionals: Collaborated with established professionals in the industry, broadening our horizons and fostering valuable connections.- Championed member relations: From recruitment to engagement, I've played a pivotal role in recruiting, empowering, and recognising club members.- Risk management stewardship: Assumed responsibility for developing and maintaining a robust risk management plan, ensuring all club activities were carried out with minimal associated risks.

Brisbane, Australia

🎖️Delivering Outstanding Guest Experiences with PrecisionIn my role, I've been dedicated to orchestrating seamless guest experiences by meticulously managing data within the Opera system, RESA WEB, and Accor member website.My key accomplishments include:- Ensuring Effortless Guest Journeys: I played a pivotal role in guaranteeing an impeccable experience for all guests throughout their stay, from registration to check-out.- Efficient Reservation Processing: Leveraging data analysis, I expertly received and processed guest reservations, strictly adhering to hotel policies and procedures to ensure a smooth operation.- Professional Phone Etiquette: Managing incoming calls via the switchboard, I exhibited professionalism and courtesy, consistently striving to achieve total customer satisfaction.- Accolades for Excellence: My dedication and proficiency led to securing the top registration of Accor le-club members, garnering high recognition from both esteemed clients and managers.

Gold Coast, Australia

📈 Elevating Boutique Resort Excellence: A Journey in LeadershipNestled in the captivating Mt Tamborine, Gold Coast, Hilltop on Tamborine stands as a remarkable boutique resort, harmonising art, cuisine, and hospitality to create a unique guest experience. With its diverse offerings, including an art gallery, a licensed cafe/restaurant, a wedding venue, and guesthouse accommodations, the resort sets a distinctive standard in luxury.As the General Manager of Hilltop, I've been entrusted with the multifaceted orchestration of the resort's operations. My roles and achievements encompass:- Holistic Operations Management: Leading the helm, I've managed and organised the full spectrum of resort operations. This includes event management, financial stewardship, facilities and supply oversight, risk management, marketing strategies, and nurturing a dynamic HR environment.- Data-Driven Insights: Skillfully collecting data from platforms like Booking.com, Expedia, Agoda, and TripAdvisor, I've harnessed the power of analytics to identify patterns, forecast trends, and inform strategic decisions.- Statistical Expertise: Utilising statistical methodologies, I've conducted experiments and constructed models to optimise pricing, marketing efforts, and logistics, ultimately enhancing efficiency and guest satisfaction.- Strategic Promotion: With insights from data analysis, I've strategically promoted the resort's facilities, services, and loyalty program, maximising guest engagement and retention.- Innovative Event Management: Orchestrating over 20 weddings, functions, and art exhibitions, I've seamlessly balanced the budget, increased ROI, and elevated brand recognition, creating exceptional experiences for guests.- Client-Centric Approach: My commitment to excellence has cultivated lasting client relationships, built on exceptional experiences and a genuine dedication to their satisfaction.

Product Management Fundamentals, Product Management

Master Of Information Technology, Data Analytics, Gpa 3.562/4 Hd

IT core units: COS60004 Creating Web Applications COS60006 Introduction to Programming COS60009 Data Management for the Big Data Age.

Graduate Certificate, Tourism And Travel Services Management

Bachelor Of Management, Administration Management, Gpa 3.83/4 Second In Major