Ruby S. Email & Phone Number

Design and execute integrated campaigns for branded shows and festivals, leading teams in digital, social media, street marketing, and external marketing campaignsPartner with executive producers, brand promoters, and artist teams, to communicate marketing goals and updatesOversee and allocate marketing budgets effectively for all projectsAnalyze ticketing, site traffic, and social media data to adjust marketing strategiesStay updated on trends to implement cutting-edge campaigns and share insightsCollaborate with in-house design and media teams to create campaign assets and promo videosHand select, hire, and manage independent contractors for specialized marketing needs

Calabasas, California, United States

Build and execute social media content and strategy through messaging and audience identificationCreate, edit, and share regular content that builds meaningful connections and encourages communityCopy write across Instagram, Twitter, Facebook, TikTok, YouTube for multiple brandsAssist various brand teams in the execution of additional marketing and social needs, as well as submit reports on engagement and any insights gained to the Marketing Lead and Executive Producer.Work alongside Insomniac Media on-site and pre-show, and create shot lists, video creation ideas, assign content to be captured by photo, film, video, TikTok, drone team, and more

Beverly Hills, California, United States

Monitor various email inboxes, direct messages, and all direct customer inquires regarding festival operations, ticketing issues, lost and found, and more. Consistently monitor front facing comments and tweets for issues and questions, using appropriate brand voice across multiple brands and channels. Liaise between Social Media, Marketing, Ticketing, Operations and Production teams to actively address and solve issues and complaints and provide accurate show and brand specific information.

Greater Los Angeles Area

Help coordinate operations and festival logistics for Insomniac's Customer Experience Department.Be an open source of knowledge and interdepartmental communications and escalate any potential dangers or issues that may arise to Head of Insomniac Security and Production teams. Schedule shifts and breaks as well as help manage up to 400 staff members at a time at info booths, lost and found, and ticket scanning lanes during festivals.Mentor Assistant Supervisors and new staff on lost and found, info booth, ticket scanning, and other miscellaneous processes.Work as part of the hiring team to conduct resume reviews and interviews with applicants.

Greater Los Angeles Area

Attend multi-day festivals ranging from 25,000-150,000 attendees to patrol event zones while looking for signs of overdose, dehydration and discomfort.Exercise proper protocol when operating a two-way radio and perform emergency medicals calls when needed.Pump water to attendees at the free water refill stations.Memorize event information in staff guide to help better assist attendees.

Santa Monica, California, United States

Monitor dedicated queues and assign tickets to appropriate resources for trouble shooting and ticket resolutionEnsure proper assignment of tickets as well as facilitation of resource allocation.Maintain and update various department and team calendars with ongoing activities.

Bachelor Of Arts - Ba, Digital Communication And Media/Multimedia

Explored a deeper and nuanced understanding of the growing importance, power and influence of media around the world. The program explores.

Associate Of Science - As, Recording Arts Technology/Technician

Activities and Societies: National Honor Society of the Entertainment Arts15 month intensive training program covering all aspects.