Senior Service Designer
CurrentSkylight is a digital consultancy using design and technology to help government agencies deliver better public services.
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Ruby James Mccafferty is listed as Service Designer | Strategic Insights | Empathy-Building | Collaboration at Skylight, a company with 113 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at skylight.digital and a matched LinkedIn profile for Ruby James Mccafferty.
Ruby James Mccafferty previously worked as Senior Service Designer at Skylight and Service Designer, Digital at Ministry Of Justice - New Zealand. Ruby James Mccafferty holds Master Of Arts - Ma, Anthropology from The New School.
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I am a strategic researcher and designer with 5 years of expertise improving user experience in technology, healthcare consulting, and government sectors. I am excited to leverage my experience, along with my academic background in Anthropology and Design, to continue pushing the boundaries in human-centered design. I have led dozens of mixed-method research studies to decipher complex systems and create excellent user experiences, and I love facilitating workshops and teaching others about design thinking. I thrive in a collaborative and creative team environment, enjoy working on a team with a good sense of humor, and am at my best when I have an opportunity to make the world a better place. I have an interest in human-technology interaction and how people perceive intangible things (time, the Cloud, et cetera) and am a professional people-watcher, charismatic introvert, creative perfectionist, and tinkerer.
Listed skills include Customer Experience, Microsoft Office, System Mapping, Research, and 12 others.
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Skylight is a digital consultancy using design and technology to help government agencies deliver better public services.
Wellington, Wellington Region, New Zealand
Tasked with improving and modernizing digital justice services (e.g. remote participation for court events, court transcription, soliciting public opinion). Serving internal and external stakeholders, led foundational and evaluative research to develop strategy recommendations for the adoption of 20+ user-centered initiatives using mixed-methods research.
New York, New York, United States
Collaborated with international external moderators, ZS business consultants, and creative associates to uncover major pain points (primarily in the health sector) and provide innovative recommendations to improve the patient and provider experience. Human-centered design methods included workshops, interviews, image association, diary studies, and.
Led research activities to improve user experience with service, interface, and utility of hybrid cloud technologies. Created research plans, conducted interviews, implemented surveys and usability testing, and expanded IBM Z’s research tool repository. - After obtaining IBM’s Design Thinking Coach credential, facilitated workshops without support and.
Poughkeepsie, NY
Contributed to research activities focused on improving the developer and business client experience when using IBM Z Mainframe computers and hybrid cloud technologies. Supported the Design Research Lead and Team Lead by conducting interviews, completing secondary research, drafting survey questions, analyzing data, and observing clients, as well as.
Managed multiple clients' college application portfolios to achieve desired outcomes in college acceptances, communicated progress to parents via Skype and email, edited application essays on a limited timeline, and coached students to articulate their voice through application questions
Evanston, Illinois
Supported overall marketing and communication efforts by creating and editing blog posts and newsletters, seeking out new stories to share, and contributing to the management of social media.Worked with interns and employees to develop pre-event recruitment materials for DFA Summit 2018Developed Social Media Marketing + Storytelling for Summit and.
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Miringu Kiarie
Colleague at Skylight
San Francisco Bay Area, United States
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Gordon Farrell
Colleague at Skylight
Denver, Colorado, United States, United States
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Batyaime Amuza
Colleague at Skylight
Iganga, Eastern Region, Uganda, Uganda
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I M Groot
Colleague at Skylight
Guwahati, Assam, India, India
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Yasmeen Mubarak
Colleague at Skylight
Riyadh, Riyadh, Saudi Arabia, Saudi Arabia
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Katie Campbell Downie
Colleague at Skylight
Minneapolis, Minnesota, United States, United States
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Anke Stohlmann
Colleague at Skylight
Brooklyn, New York, United States, United States
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Lavanya Subramaniyan
Colleague at Skylight
Chennai, Tamil Nadu, India, India
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Mike Henderson
Colleague at Skylight
North Charleston, South Carolina, United States, United States
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Stephen Morrison
Colleague at Skylight
Los Angeles, California, United States, United States
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Portfolio-based MA in Anthropology with a focus on Design
Activities and Societies: Design for America, Project Wildcat, Peer Health ExchangeAnthropology Major // Global Health Studies Minor //.
Three-week course in sustainable geography, farming, climate change, and energy.
Completed courses in Sociology, Public Health, Cultural Anthropology, and Xhosa Language; fieldwork in Kruger National Park and local.
Activities and Societies: HIV/AIDS Peer Educators, Wilderness Education, Youth Choir Teacher
Quick answers generated from the profile data available on this page.
Ruby James Mccafferty works for Skylight.
Ruby James Mccafferty is listed as Service Designer | Strategic Insights | Empathy-Building | Collaboration at Skylight.
AeroLeads has found 1 work email signal at @skylight.digital for Ruby James Mccafferty at Skylight.
Ruby James Mccafferty is based in San Francisco Bay Area, United States, United States while working with Skylight.
Ruby James Mccafferty has worked for Skylight, Ministry Of Justice - New Zealand, Zs, Ibm, and Collegevine.
Ruby James Mccafferty's colleagues at Skylight include Miringu Kiarie, Gordon Farrell, Batyaime Amuza, I M Groot, and Yasmeen Mubarak.
You can use AeroLeads to view verified contact signals for Ruby James Mccafferty at Skylight, including work email, phone, and LinkedIn data when available.
Ruby James Mccafferty holds Master Of Arts - Ma, Anthropology from The New School.
Ruby James Mccafferty is listed with skills including Customer Experience, Microsoft Office, System Mapping, Research, Social Media, Communication, Product Research, and Contextual Inquiry.
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