Rukshani Fernando Email & Phone Number

Western Province, Sri Lanka

Colombo, Western Province, Sri Lanka

Experienced Administrative Executive with a proven track record of optimizing office operations, streamlining administrative processes, and providing exceptional support to senior executives. With 3 years of experience in fast-paced corporate environments, I possess a comprehensive skill set encompassing administrative management, project coordination, and team leadership.

Colombo, Western, Sri Lanka

Dedicated Customer Relations Associate with a passion for delivering exceptional service and building lasting relationships with clients. With 3 years of experience in customer service roles, I have developed a strong skill set in handling customer inquiries, resolving issues, and ensuring overall customer satisfaction.Key Skills:Customer Service: Providing prompt and professional assistance to customers, addressing their concerns and inquiries with empathy and patience.Relationship Management: Building and nurturing positive relationships with clients, earning their trust and loyalty through effective communication and personalized attention.Problem Resolution: Analyzing customer issues, identifying root causes, and implementing effective solutions to ensure timely resolution and customer satisfaction.Communication: Excellent verbal and written communication skills, adept at explaining complex concepts in a clear and concise manner.Team Collaboration: Collaborating with cross-functional teams to streamline processes, improve customer experiences, and contribute to a positive work environment.I consistently achieved high customer satisfaction ratings and received positive feedback for my exceptional service and attention to detail.As a Customer Relations Associate, I am driven by the opportunity to make a positive impact on customers' lives and contribute to the growth and success of the organization. I am eager to leverage my skills and passion for customer service to drive customer loyalty and retention while delivering exceptional experiences.

Sri Lanka

Certified AMI Montessori Teacher with a profound belief in the transformative power of Montessori education. Committed to fostering an inclusive and stimulating learning environment where each child's unique potential can flourish. Skilled in creating hands-on, child-centered activities that promote independence, critical thinking, and a lifelong love for learning. Known for building strong relationships with students, parents, and colleagues to create a collaborative and supportive community. Seeking opportunities to make a meaningful impact by providing children with a solid foundation for future success.Experience:Facilitated Montessori classroom for 4 of years, guiding children aged 3 to 6 in their individual journeys of self-discovery and academic growth.Created and implemented customized lesson plans based on Montessori principles, ensuring a balanced and engaging curriculum for diverse learners.Nurtured a positive and inclusive classroom environment, fostering respect, empathy, and a sense of community among students.Collaborated closely with parents, conducting regular parent-teacher conferences and sharing progress reports to ensure a holistic approach to education.Mentored and supported assistant teachers, providing guidance on Montessori methodology, classroom management, and SE strategies.Skills:AMI Montessori Certification: Demonstrating deep understanding of Montessori principles and methodology.Classroom Management: Creating a harmonious and structured environment that promotes independent learning and social-emotional development.Individualized Instruction: Tailoring lessons and materials to meet the unique needs and interests of each child.Curriculum Development: Designing comprehensive, age-appropriate lesson plans and activities across multiple disciplines.Communication and Collaboration: Building strong partnerships with students, parents, and colleagues to foster a collaborative learning community.

Sri Lanka

This was my first experience as a Teaching Assistant and this is where I experienced, teacher is, someone who is not content just to teach content, but intent on helping a child become a life long learner and doer. And most importantly I've learned how to personalize education for each student while moving forward.According to my personal view, I believe, teachers can make changes not only in one person’s life but in generation to generation. Through this year I have worked very hard and learned so much in the process.And I believe delivering knowledge to a class is an Art, and it needs lot more courage and self-preparation.

Postgraduate Diploma, Child Rights And Child Protection, Reading

Child Rights and Protection advocate committed to ensuring the well-being and safety of every child. Passionate about upholding the rights.

Bachelor Of Arts (Ba Honours), English Language And Literature, Reading

As an English literature graduate with a deep appreciation for the power of words, I bring a unique blend of analytical thinking.

Higher National Diploma, Early Childhood Education And Teaching

Montessori education is student-led and self-paced but guided, assessed, and enriched by knowledgeable and caring teachers, the leadership.