Looking for a better opportunity as Jira Admin with 4.2 years of experience• Over 6.2 years of experience in IT industry with excellent decision-making, critical thinking and problem-solving skills.• Team player, with strong interpersonal skills and ability to effectively communicate and share knowledge with contacts at all levels. Skilled in developing collaborative relationships.• Providing Knowledge transfer (KT) sessions to new team members & customers.Reviewing the work of new team members.• Strong attention to detail and able to show in depth knowledge of confluence, Jira.• 3+ years’ experience in JIRA & Confluence administration involving creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations.• Strong client service focus and willingness to respond to queries and provide deliverable within prompt time frames.• Involved in Demo activity of platform & plug-ins.Current Role: JIRA/Confluence administratorResponsibilities• Skill development on proprietary tools and limited functions.• Maintain compliance with database specifications and project requirements.• Creating Projects and customization of projects.• Experience with providing user management, training, and support for JIRA, Confluence and JIRA Service Desk.• Integration of Tempo Time Tracking Tools in JIRA.• Create and manage security schemes, permission schemes, custom fields and configurations.• Manage and administer JIRA/Confluence add-ons, plugins.• Knowledge on third party plugins such as Tempo, EazyBI, Big Picture, GIT.• JIRA Project configuration and Project migrations.• Knowledge on Rest APIs related process.• Involved in Grafana monitoring, checking DB logs incase high load on Server.