Shift Supervisor
CurrentAssisting with coordinating and scheduling work shifts for permanent and any ad hoc security guardsPerforming quality assurance for all Security Guards to ensure conformance with PSISA standards such as presence of a valid license and proper uniform requirements.Orient all security guards working at City sitesMentor, motivate, coach and train all new and existing security guardsInstill and reinforce critical values and practices in guardsDirect and oversee all aspects of shift operationsMaintaining log of each shift activitiesComplete special reports as requiredRemain calm, follow procedure, support and direct the work of others during a crisisAssisting security guards in resolving administrative issues where necessaryAct on behalf of the Synergy’s management/Human Resources Teams to provide progressive discipline to security guardsProviding support and assistance to staff and/or customers in any situations involving security incidents, violence, or disruption to ensure safety and protection of staff, customers, the public and property. Responsible for duty of care for criminal investigations and for supporting police investigations in whatever manner requiredPerforming other related duties as assigned.