Russ Howard, Pmp, Csm Email & Phone Number

Dublin, Oh, Us

Plano, Texas, Us

Carmel, Indiana, Us

Dublin, Oh, Us

Milwaukee, Wisconsin, Us

eCommerce SaaS solution provider of multi-tenant hosted eStores and eMarketplace products for US and UK markets. Provides retailers with their own website and mobile web app to quickly put their store online, personalize content, market and sell their products. Fully integrated with back office systems.• Led a team of 30+ people comprising multiple onshore/offshore development and QA teams plus digital agency in a fast-paced Agile development environment.• Successfully transitioned eStores product development from team in Philadelphia in 3 weeks.• Developed staffing plan to build out team, interviewed candidates and made hiring decisions.• Actively engaged with business stakeholders and technology partners to define product strategy and roadmap and partnered with procurement team to integrate with 3rd party providers.• Successfully delivered new eCommerce features over multiple releases for eStores product for US/UK markets, while concurrently resolving production issues.• Integrated eStores with BazaarVoice, AddThis and multiple payment and shipping providers.• Developed on-site payment solution and collaborated with infrastructure team to achieve PCI compliance.• Successfully delivered multi-lingual localization solution for eMarketplace product for US market.Presented to C-levels and participated in executive steering committee meetings.

Columbus, Ohio, Us

Planned, managed and executed application development and infrastructure projects for multiple clients. Established and communicated goals, created project plans and schedules with key milestones. Facilitated project team meetings, produced executive summaries and reported status to key stakeholders on a weekly basis. Ensured projects remained within scope, schedule and budget. Proactively identified/resolved issues to ensure on time delivery.Client: State of Ohio Office of Information Technology – Conducted an Enterprise Identity Management Assessment to increase operational efficiency, access management capabilities and overall system integration for current service offerings, while creating an enhanced access management platform for future service offerings.Client: Constellation Energy – Implemented and deployed a new highly customized Internet site built on SharePoint Server 2010 Enterprise to promote a large east coast energy supplier’s products and services for customers and business partners.Client: Tosoh America – Implemented and deployed a new Intranet site built on SharePoint Server 2010 Enterprise for an international manufacturing company with multiple divisions.

Dayton, Ohio, Us

Client: Motorists Insurance Group - Led Enterprise PMO project to provide agency download capability for commercial lines of business. Created project charter, engaged executive stakeholders to determine project scope and translated business objectives into technical requirements. Led software vendor selection process and selected third-party vendor. Worked with cross-functional teams to develop project plan and established and managed a budget of $450K. Identified opportunity to save $20K+ in annual operating costs.

Espoo, Southern Finland, Fi

Managed product development, delivery and support of scalable, high availability, online transaction processing system (BSS/OSS) deployed globally by Tier-1 telecommunications service providers. Unix/Oracle platform with web-based and flow-through provisioning to distributed call processing systems for mobile and landline applications. Responsible for application development, release planning, 3rd party hardware and software integration and support, performance and stability, upgrades and migrations. Full SDLC following TL9000/CMMI Level 3 QMS through multiple product release cycles.Managed 7-15 direct reports. Assigned/prioritized project work and provided coaching, technical guidance and strategic direction. Cascaded business objectives and conducted performance appraisals/succession planning and identified future opportunities/areas for growth.Consistently managed and successfully delivered complex software projects on schedule, within budget and with quality following modified Waterfall methodology. Led multiple projects simultaneously with teams of up to 35 people and staff budgets up to $3M.Spearheaded data driven process, reliability and quality improvement programs which saved $1.5M (60%) in annual maintenance costs and positioned team to take on additional revenue generating work.Led a team to decouple applications from platform software and transitioned applications to offshore teams in low cost centers which enabled expansion of core platform team to accelerate product evolution.Developed and executed a program which dramatically reduced production defects by 99.6% from 250+ to <10 tickets worldwide while concurrently delivering enhancements and new releases.Implemented a program to triage, target and report on production issues on a weekly basis. 99.7% of solutions delivered within Service Level Agreements (SLA) globally over last 5 years.